Hourly Shift Manager -C

Papa John's International , Inc.; Kearns, Northern (UT, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Papa John's Pizza of Utah seeks an experienced Shift Manager to oversee daily store operations with close attention to staff performance, customer service, and financial results.

The role requires strong leadership, organizational skills, and the ability to ensure a great shopping experience while maintaining safety and quality standards.

Qualifications

• Commercial awareness and leadership abilities.
• Strong communication and numerical skills.
• Proactive, reliable and customer‑focused.

Responsibilities

• Recruiting and appraising staff.
• Training and supervising staff.
• Managing budgets and maintaining records.
• Dealing with customer complaints and queries.
• Overseeing stock and pricing control.
• Maximizing profitability and productivity.
• Motivating staff to meet sales targets.
• Setting sales targets.
• Ensuring safety and health regulations are followed.
• Preparing promotional displays and materials.
• Liaising with management.
• Supporting staff development and advancement.

Skills

Commercial awareness

Confidence

Resourcefulness

Organizational skills

Teamworking skills

Verbal communication skills

Numerical skills

Excellent IT skills

Enthusiasm

Executive skills

Problem-solving skills

Showing initiative

Setting a good example

Job description

Main Responsibilities of a Shift Manager

• Responsible for every aspect of everyday supervision of store outlets
• Responsible for resources management
• Takes care of stock, staff, and sales management

Shift Manager Job Description

We are looking for an experienced and skilled store manager with remarkable skills, who will run a store effectively and with attention to detail.

Our store manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.

The responsibilities of a store manager are to greet the staff and customers, provide them with what they need, give intelligent recommendations and suggestions, build customer and brand trust, assist the staff with anything they need and make sure the customers have a great shopping experience.

More importantly, a perfect store manager candidate should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.

Responsibilities of a Shift Manager

• Recruiting and appraising staff
• Training and supervising staff
• Managing budgets
• Maintaining financial and statistical records
• Dealing with customer complaints and queries
• Overseeing stock and pricing control
• Maximizing profitability and productivity
• Motivating staff to meet sales targets
• Setting sales targets
• Ensuring compliance with safety and health regulations
• Preparing promotional displays and materials
• Liaising with management
• Taking care of promotional prospects, benefits, and salaries of their staff
• Providing opportunities for staff advancements

Shift Manager Job Requirements:

• Commercial awareness
• Confidence
• Resourcefulness
• Organizational skills
• Teamworking skills
• Verbal communication skills
• Numerical skills
• Excellent IT skills
• Enthusiasm
• Executive skills
• Problem-solving skills
• Showing initiative
• Setting a good example

Company Introduction

Papa John's Pizza of Utah is a locally owned and operated company proudly serving the greater SLC region for 26 years! Proud partners with our military, schools, first responders, local institutions, friends and neighbors. Always looking for great people to join our winning team!