Hourly Shift Leader: Profit, People & Guest Service

Burger King; Monmouth (IL); On-site; USD 17,000 - 21,000; Full time

Job summary

Burger King is seeking an Hourly Shift Coordinator to lead shift operations, coach a team of crew members, and ensure fast, friendly service while upholding brand standards. You will assist the management team, manage cash control, inventory, and drive daily profitability on shift.

Ideal candidates have 1–2 years in quick-service, a HS diploma or GED, and availability for evenings, weekends and holidays. 18+ required. This role supports the restaurant's success during busy periods.

Qualifications

• Must be at least eighteen years old (18+).
• High School Diploma or GED required; 2 years of college preferred.
• 1–2 years of quick service restaurant experience.
• Demonstrated understanding of guest service principles.
• Able to work evenings, weekends and holidays; long/irregular shifts may be required.

Responsibilities

• Assist in managing shift operations to drive sales and profitability.
• Monitor cash control procedures and inventory during shifts.
• Direct and coach Team Members at each workstation to improve performance.
• Ensure orders are prepared and served promptly per speed of service guidelines.
• Uphold restaurant and brand standards and review results for improvements.
• Support RGM/AM in executing shift plans and maintaining guest satisfaction.

Education

HS diploma or GED

College coursework preferred

Job description

Burger King is seeking an Hourly Shift Coordinator to lead shift operations, coach a team of crew members, and ensure fast, friendly service while upholding brand standards. You will assist the management team, manage cash control, inventory, and drive daily profitability on shift.

Ideal candidates have 1–2 years in quick-service, a HS diploma or GED, and availability for evenings, weekends and holidays. 18+ required. This role supports the restaurant's success during busy periods.