Hourly Shift Lead & Operations Coach

Workstream; Tulsa (OK); On-site; USD 17,000 - 22,000; Full time

Job summary

Burger King is hiring an Hourly Shift Coordinator to lead day-to-day operations during assigned shifts, ensuring fast, friendly service and adherence to brand standards. You will support the RGM/AM, manage a team of crew members, and drive guest satisfaction and sales through effective coordination.

Responsibilities include supervising inventory, directing quick product prep and delivery, coaching team members, and maintaining a clean, compliant workplace.

Qualifications

• Demonstrated understanding of guest service principles.

Responsibilities

• Maintains inventory
• Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
• Reviews restaurant results to identify successes and areas for improvement
• Ensures that restaurant upholds operational and brand standards
• Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
• Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities
• *Performs duties of the Team Member when necessary

Skills

Guest service principles

Job description

Burger King is hiring an Hourly Shift Coordinator to lead day-to-day operations during assigned shifts, ensuring fast, friendly service and adherence to brand standards. You will support the RGM/AM, manage a team of crew members, and drive guest satisfaction and sales through effective coordination.

Responsibilities include supervising inventory, directing quick product prep and delivery, coaching team members, and maintaining a clean, compliant workplace.