Hourly Shift Coordinator

Tim Hortons; Town of Henrietta (NY); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Meal discounts

Quarterly bonus

Flexible schedules

Training for leadership

Job summary

Tim Hortons in Henrietta, NY seeks an Hourly Shift Coordinator to guide the team during each shift and ensure smooth restaurant operations. You will collaborate with managers to coach Team Members, maintain cash controls, inventory, and deliveries, and uphold Tim Hortons standards while delivering great guest experiences.

The role emphasizes steady leadership, clear communication, and a supportive approach to help the team succeed during busy shifts and peak times.

Qualifications

• 18+ years old with a High School Diploma or GED.
• Experience in restaurants, retail, or another fast-paced environment.
• Strong communication skills with a people-first attitude.
• Ability to motivate others and resolve problems during busy shifts.

Responsibilities

• Guide Team Members to deliver fast, friendly, accurate service in clean surroundings.
• Lead the floor by coaching and supporting Team Members to build confidence and skills.
• Maintain operations with cash controls, inventory checks, and deliveries.
• Uphold Tim Hortons standards by leading by example and supporting the team.

Skills

Leadership

Communication

Coaching

Problem solving

Team motivation

Education

High School Diploma or GED

Job description

Tim Hortons Hourly Shift CoordinatorYou belong here. Support the shift.Welcome to Tim HortonsTim Hortons is built on warmth and the comfort of daily rituals - brought to life by the people behind them. As an Hourly Shift Coordinator (HSC), you play an important leadership role during each shift, helping the team stay organized, supported, and focused on creating great guest experiences.You’ll work closely with the Restaurant General Manager and Assistant Managers to guide the floor, support Team Members, and keep the restaurant running smoothly. This role is about steady leadership, clear communication, and showing up for both your team and your guests.What You’ll DoSupport the shift by guiding Team Members to deliver fast, friendly, and accurate service in clean surroundingsLead the team on the floor by coaching, encouraging, and helping Team Members build confidence and skillsKeep operations running smoothly by following cash controls, completing inventory checks, and receiving deliveriesUphold Tim Hortons standards by leading by example and stepping in where needed to support the teamWhat You’ll BringAt least 18 years of age with a High School Diploma or GEDExperience in restaurants, retail, or another fast-paced environmentA people-first attitude with strong communication skills and a supportive approachConfidence motivating others and solving problems during busy shiftsA commitment to creating welcoming guest experiences, upholding Tim Hortons standards, and learning new responsibilitiesWhy You’ll Love It HereWeekly payMeal discounts*Quarterly Bonus*Flexible schedulesTraining that builds leadership skillsOpportunities to grow into Hourly Shift Coordinator & beyondPaid time off*Medical, dental, vision & 401(k)*Recognition programs, and more*Benefits vary by location & eligibility.Pay Range$17.50 - $18.00 per hourActual pay varies based on experience, training, location, and other relevant factors. Where required by law, the posted pay range reflects the full range for the role in the relevant location. Hourly employees are eligible for overtime according to applicable federal, state and local laws, as well as Company policy.To learn more about our benefits, please visit: Company Benefits.Tim Hortons - People Behind Everyday Moments.Apply today and help keep the day running smoothly for guests and your team.We are an equal opportunity employer.