Assistant Manager

Tim Hortons; City of Rochester (NY); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Meal discounts

Flexible schedules

Leadership development programs

Advancement opportunities

Paid time off

Benefits vary by location

Job summary

Tim Hortons in Rochester, NY is seeking an Assistant Manager to lead and develop the team, ensuring smooth shifts and welcoming guest experiences. You will guide hourly staff, uphold brand standards, and help manage inventory, orders, assets, and cash controls.

The role requires 1–2 years in quick-service, 18+ years old, and a people-first leader with solid communication and P&L understanding. Opportunities for growth and competitive pay are offered.

Qualifications

• 18+ years of age with a High School Diploma or GED (2 years of college preferred).
• 1–2 years in a quick-service or fast-paced restaurant; management experience preferred.
• People-first leadership with strong communication skills.
• Understanding of P&L basics and impact on profitability.
• Confident in supporting teams, solving problems, and making decisions during busy shifts.
• Commitment to welcoming guest experiences and Tim Hortons standards.

Responsibilities

• Build and coach the team—Hourly Shift Coordinators and Team Members—providing feedback and growth opportunities.
• Deliver guest experiences with fast, friendly service in a clean, welcoming restaurant.
• Support operations by maintaining brand standards and ensuring efficient, accurate execution.
• Help manage profitability by overseeing inventory, orders, assets, and cash control procedures.

Skills

Leadership

Communication

Customer Service

P&L basics

Time management

Problem solving

Education

High School Diploma or GED

Job description

Tim Hortons Assistant ManagerYou belong here. Build the team.Welcome to Tim HortonsTim Hortons is built on warmth and the comfort of daily rituals - brought to life by the people behind them. As an Assistant Manager (AM), you’re a key leader in the restaurant, supporting the General Manager and helping ensure every shift runs smoothly, every guest feels welcome, and every team member feels supported.This role is about consistency, care, and growth. You’ll help develop people, strengthen operations, and turn strong daily execution into results guests and teams can rely on.What You’ll DoBuild and support the team by coaching Hourly Shift Coordinators and Team Members, providing feedback, and helping others growDeliver great guest experiences by guiding the team to provide fast, friendly service in a clean, welcoming restaurantSupport restaurant operations by maintaining brand standards and ensuring efficient, accurate executionSupport profitability by managing inventory, placing and receiving orders, maintaining restaurant assets, and following cash control proceduresWhat You’ll BringAt least 18 years of age with a High School Diploma or GED (2 years of college preferred)1–2 years of experience in a quick-service or fast-paced restaurant environment (management experience preferred)A people-first leadership style with strong communication skillsA working understanding of P&L basics and how daily decisions impact profitabilityConfidence supporting teams, solving problems, and making decisions during busy shiftsA commitment to creating welcoming guest experiences and upholding Tim Hortons standardsWhy You’ll Love It HereWeekly payMeal discounts*Flexible schedulesLeadership development programsAdvancement opportunitiesPaid time off*Medical, dental, vision & 401(k)*Recognition programs and performance-based incentives, and more *Benefits vary by location and eligibility.Pay Range$19.00 - $22.00 per hourActual pay varies based on experience, training, location, and other relevant factors. Where required by law, the posted pay range reflects the full range for the role in the relevant location. Hourly employees are eligible for overtime according to applicable federal, state and local laws, as well as Company policy.To learn more about our benefits, please visit: Company Benefits.Tim Hortons - People Behind Everyday Moments.Apply today and help build the team behind the moments guests count on.We are an equal opportunity employer.