Hounds Town Shift Leader

Hounds Town Atlanta - Smyrna; Smyrna (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Training & development

Job summary

A prominent dog daycare facility is seeking a Dog Daycare Shift Leader to oversee operations and ensure a safe, engaging environment for dogs and staff. This pivotal role involves supervising daily activities, training staff, and delivering excellent customer service to pet parents. Ideal candidates will possess significant experience in dog care and demonstrate effective leadership abilities.

Qualifications

• Experience in dog daycare, pet care, or animal handling.
• Ability to manage a team effectively.
• Strong customer service skills and knowledge of safety protocols.

Responsibilities

• Supervise daily operations ensuring protocols for safety and cleanliness.
• Monitor and intervene in dog behavior to maintain a safe environment.
• Train and support staff while managing scheduling and administrative tasks.

Skills

Leadership skills

Communication

Customer service

Multitasking

Knowledge of dog behavior

Education

Pursuing bachelor’s or postgraduate degree

Job description

Benefits:

• Employee discounts
• Opportunity for advancement
• Training & development

Position: Dog Daycare Shift Leader

The Dog Daycare Shift Leader plays a crucial role in overseeing daily operations, ensuring a smooth workflow, and maintaining a safe and engaging environment for dogs and staff.

Responsibilities:

1. Supervise daily operations of the daycare, ensuring staff follows protocols for dog safety, cleanliness, and customer service.
2. Monitor dog behavior and intervene when necessary to maintain a safe play environment.
3. Train and support staff, providing guidance on handling dogs, customer interactions, and daycare procedures.
4. Communicate with pet parents, addressing concerns, providing updates, and ensuring excellent customer service.
5. Manage scheduling for daycare activities, including feeding, medication administration, and playgroup assignments.
6. Ensure facility cleanliness, following sanitation protocols to maintain a hygienic environment.
7. Handle administrative tasks, such as check-ins, payments, and record-keeping.
8. Open or close the facility, depending on shift responsibilities.

Qualifications:

1. Experience in dog daycare, pet care, or animal handling.
2. Leadership skills with the ability to manage a team effectively.
3. Strong communication and customer service skills.
4. Knowledge of dog behavior and safety protocols.
5. Ability to multitask and work in a fast-paced environment.
6. Pursuing bachelor’s or postgraduate degree.