Hotel Shuttle Driver and Bell Attendant

Rebel Hotel Company; Milwaukee (WI); On-site; USD 18,000 - 25,000; Full time

Job summary

Hyatt Regency Milwaukee is seeking friendly Bell Attendants to greet guests, assist with luggage, and shuttle guests between lobby and nearby destinations. You will be the first and last impression of our hotel, delivering warm hospitality and helping guests feel valued during their stay.

This role blends Bell Attendant, Door Attendant, and occasional Shuttle Driver duties. A valid driver's license and a helpful, professional demeanor are required, with weekend and holiday availability

Qualifications

• Friendly, outgoing personality with a passion for customer service.
• Excellent communication and interpersonal skills.
• Ability to work both independently and as part of a team.
• Willingness to learn Milwaukee area & local attractions.

Responsibilities

• Welcome guests with genuine hospitality and a positive attitude.
• Assist guests with luggage upon arrival and departure.
• Escort guests to their rooms and explain hotel amenities.
• Safely operate the hotel shuttle for transportation.
• Help guests with directions and local recommendations.
• Load/unload luggage and maintain shuttle cleanliness.
• Deliver items to guest rooms and assist with special requests.
• Support Front Office and guest needs as required.

Skills

Customer service

Communication

Teamwork

Professionalism

Driving

Luggage handling

Education

High school diploma or equivalent preferred

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description Pay:$15.50 per hour+ tips Job Type:Full-Time & Part-Time

Join the Team at Hyatt Regency Milwaukee

At Hyatt Regency Milwaukee, our Bell Attendants are often the very first and last impression our guests have of the hotel. If you enjoy meeting people, staying active, and delivering exceptional hospitality, we'd love to have you on our team.

This position combinesBell Attendant, Door Attendant, and occasional Shuttle Driverresponsibilities, making every day different. You'll welcome guests, assist with luggage, provide local recommendations, and transport guests safely to nearby destinations while delivering the warm, personalized service Hyatt is known for.

What You’ll Do

• Welcome guests with genuine hospitality and a positive attitude
• Assist guests with luggage upon arrival and departure
• Escort guests to their rooms and explain hotel amenities
• Safely operate the hotel shuttle for scheduled and on-demand transportation
• Help guests with directions, restaurant recommendations, and local attractions
• Load and unload guest luggage from the shuttle
• Maintain the cleanliness and appearance of the hotel shuttle
• Store and retrieve guest luggage using proper procedures
• Deliver guest requests, packages, flowers, and amenities to guest rooms
• Assist guests with room changes and special requests
• Maintain a clean, welcoming hotel entrance, lobby, and porte cochere
• Support the Front Office team by answering phones and assisting with guest needs
• Assist guests with accessibility needs and provide outstanding service to every guest
• Follow all hotel safety, service, and operational standards
• Perform other duties as assigned

What We’re Looking For

• Friendly, outgoing personality with a passion for customer service
• Excellent communication and interpersonal skills
• Ability to work both independently and as part of a team
• Ability to remain professional in a fast-paced environment
• Strong knowledge of the Milwaukee area or willingness to learn
• Ability to lift, carry, and transport guest luggage throughout the shift
• Flexible schedule, including weekends and holidays

Why Hyatt Regency Milwaukee?

Located in the heart of downtown, Hyatt Regency Milwaukee is one of the city's premier convention and business hotels. Our associates create memorable experiences for guests from around the world while enjoying opportunities for growth within Hyatt's globally recognized hospitality brand.

Position Requirements

• Friendly, outgoing personality with a passion for customer service
• Excellent communication and interpersonal skills
• Ability to work both independently and as part of a team
• Ability to remain professional in a fast-paced environment
• Strong knowledge of the Milwaukee area or willingness to learn
• Ability to lift, carry, and transport guest luggage throughout the shift
• Flexible schedule, including weekends and holidays
• Qualifications
• High school diploma or equivalent preferred
• Previous hotel, hospitality, customer service, or transportation experience is a plus
• Valid driver's license required
• Acceptable motor vehicle driving record (MVR) required
• Minimum one year of driving experience preferred
• Ability to safely operate a passenger shuttle van
• Must be authorized to work in the United States

Salary Range $15.50 per hour, plus tips.

Exempt/Non-Exempt Non-Exempt

Full-Time/Part-Time Full-Time and/or Part-Time

This position is currently accepting applications.