Shuttle Driver

Marcus Hotels & Resorts; Madison (WI); On-site; USD 19,286 - 22,041; Part time

Benefits offered by this job

Free parking or monthly bus pass

Free meals during shifts

Hotel and restaurant discounts

Paid time off and holiday pay

Employee recognition programs

Job summary

Hilton Madison Monona Terrace, a Marcus Hotels & Resorts property, is seeking a friendly Van/Shuttle Driver to warmly welcome guests and shuttle them to the airport and around Madison. This part-time role emphasizes safety, guest comfort, and a positive, professional image.

You will greet guests, load luggage, drive in company vehicles, and assist with front desk tasks as needed. Valid driver's license, clean driving record, and the ability to lift up to 45 lbs are required; hospitality

Qualifications

• Valid driver's license and clean driving record.
• Ability to lift up to 45 lbs.
• Ability to stand, walk, bend, and navigate the property during shift.
• Clear English communication, both verbal and written.
• Guest-focused and courteous attitude.
• Previous hospitality or guest service experience is a plus.

Responsibilities

• Greet guests with a sincere, friendly welcome upon arrival and departure.
• Safely drive guests to and from the airport and other local destinations in company vehicles.
• Load, unload, and assist with guest luggage and amenities.
• Maintain a professional image and positive attitude at all times.
• Monitor company vehicle maintenance needs and report issues promptly.
• Deliver gifts or amenities to guest rooms as requested.
• Assist the Front Office team with additional tasks as needed.

Skills

Clear English communication

Guest-focused attitude

Physical stamina

Flexible schedule

Job description

Van/Shuttle Driver

Hilton Madison Monona Terrace | A Marcus Hotels & Resorts Property

Description

Van/Shuttle Driver

Hilton Madison Monona Terrace | A Marcus Hotels & Resorts Property

Schedule: Part-Time Availability | Late Night and Overnight Availability Preferred

Estimated Wage: $14-$16/hour based on experience

Help create a smooth and welcoming arrival experience in the heart of Madison.

Located just steps from the Capitol and minutes from UW-Madison, Hilton Madison Monona Terrace is a vibrant hub for art, culture, and community. We are looking for a friendly and dependable Van/Shuttle Driver to warmly welcome guests and ensure seamless transportation to and from the airport and around the city.

What You’ll Do

• Greet guests with a sincere, friendly welcome upon arrival and departure
• Safely drive guests to and from the airport and other local destinations in company vehicles
• Load, unload, and assist with guest luggage and amenities
• Maintain a professional image and positive attitude at all times
• Monitor company vehicle maintenance needs and report issues promptly
• Deliver gifts or amenities to guest rooms as requested
• Assist the Front Office team with additional tasks as needed

What You Bring

• A valid driver's license and a clean driving record (required)
• Ability to lift and carry up to 45 lbs. and handle luggage and packages safely
• Ability to stand, walk, bend, and navigate the property throughout your shift
• Clear communication skills in English - both verbal and written
• A helpful, courteous, and guest-focused attitude
• Previous experience in hospitality or guest service is a plus

What We Offer

We know people thrive when they feel supported - personally and professionally. That's why we offer a range of benefits designed to support your well-being, growth, and sense of belonging:

• Retention bonuses and other incentives
• Free, healthy meal every shift
• Hotel and restaurant discounts at Hilton and Marcus properties
• Free parking or monthly bus pass
• Movie perks: 2-for-1 coupons at Marcus Theatres
• Opportunities to grow your career and transfer across properties
• Paid time off, holiday pay, and annual raises
• Comprehensive benefits including medical, dental, vision, life insurance, and retirement options
• Employee recognition programs
• Unlimited referral bonuses

Join a Company With Heart

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This job description reflects the general nature of work expected for this role and is not intended to be an exhaustive list of all responsibilities.

We are an Equal Opportunity Employer and maintain a drug-free workplace. We also participate in E-Verify to confirm employment eligibility in the U.S.