Hotel Security Specialist — Patrol & Guest Safety

Driftwood Hospitality Management; Wilmington (DE); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Zusammenfassung

Driftwood Hospitality Management is seeking a security professional to monitor and patrol our Wilmington property, ensuring guest and staff safety while protecting hotel assets. The role requires calm, decisive action during emergencies and clear communication using radios and phones.

Responsibilities include maintaining order, responding to incidents, and supporting door access, safety protocols, and guest services. The position is full-time with PM shifts.

Qualifikationen

• Education/experience equivalent to high school; high school diploma preferred.
• Prior law enforcement or military experience preferred.
• Ability to operate a computer, printer, copier, and telephone.
• Ability to follow written and/or verbal instructions.
• Ability to work in a fast-paced environment with flexibility and a positive demeanor.
• Ability to listen, speak, read and write English clearly to document information.
• Ability to interact effectively with internal and external customers.

Aufgaben

• Patrol hotel interior and perimeter to identify security risks and safety concerns.
• Communicate via pager and two-way radio; respond to incidents as priority dictates.
• Maintain order, assist guests, and coordinate emergency responses calmly and efficiently.
• Be familiar with life safety systems and building layout for threat mitigation.
• Record, research and store incident information and lost items as needed.
• Escort guests and employees to parking areas and assist with safety procedures.
• Adhere to all company policies; perform related duties as requested.

Kenntnisse

Patrol skills

Emergency response

English communication

Observation and safety

Customer service

Building layout knowledge

Ausbildung

High school diploma

Tools

Computer operation

Jobbeschreibung

Driftwood Hospitality Management is seeking a security professional to monitor and patrol our Wilmington property, ensuring guest and staff safety while protecting hotel assets. The role requires calm, decisive action during emergencies and clear communication using radios and phones.

Responsibilities include maintaining order, responding to incidents, and supporting door access, safety protocols, and guest services. The position is full-time with PM shifts.