Hotel Security & Safety Leader

Auberge Collection; Fort Worth (TX); Sur place; USD 60 000 - 90 000; Plein temps

Résumé du poste

Bowie House LLC in Fort Worth, Texas is seeking an experienced Hotel Security Manager to lead the security team and safeguard guests, staff, and property. You’ll oversee daily operations, enforce policies, and coordinate with local authorities to respond to incidents.

The role requires strong leadership, excellent communication, and comprehensive knowledge of security systems. Flexibility to work evenings and overnight shifts is essential for maintaining a safe environment.

Qualifications

• High school diploma or equivalent; college degree in Criminal Justice, Security Management, Hospitality Management, or a related field is a plus.
• Previous security, law enforcement, military, loss prevention, or hotel security experience.
• Supervisory or management experience preferred.
• Strong knowledge of security procedures, emergency response, and incident investigation.
• Excellent communication, leadership, and conflict-resolution skills.
• Ability to remain calm and make sound decisions during emergencies.
• Proficiency with computers, security systems, CCTV, access control, and incident-reporting software.
• Ability to work flexible schedules, including evenings, weekends, holidays, and overnight shifts when required.
• Any required state or local security licenses/certifications must be maintained.

Responsabilités

• Manage, train, schedule, and supervise security officers and other security personnel.
• Develop and enforce hotel security policies, procedures, and emergency response plans.
• Monitor hotel premises, entrances, parking areas, guest floors, back-of-house areas, and security systems.
• Respond to and investigate theft, disturbances, accidents, guest complaints, workplace incidents, and other security-related events.
• Prepare accurate incident reports and maintain confidential security records.
• Coordinate emergency responses involving fire, medical emergencies, evacuation, severe weather, suspicious activity, and other threats.
• Manage CCTV surveillance, access-control systems, alarms, keys, and other security equipment.
• Work closely with hotel management, front desk, housekeeping, engineering, human resources, and other departments.
• Coordinate with local police, fire departments, emergency medical services, and other authorities when necessary.
• Conduct regular security inspections and identify potential safety and security risks.
• Assist with investigations involving guest, employee, or property-related incidents.
• Maintain appropriate confidentiality regarding guests, employees, investigations, and hotel operations.
• Ensure security personnel follow professional standards and provide courteous service to guests.
• Conduct security briefings, drills, and employee training.
• Assist management with risk assessments, loss prevention, and business-continuity planning.
• Review security incidents and recommend corrective or preventive measures.

Connaissances

Security leadership

Emergency response

Incident investigation

Communication

Decision making

Security systems

CCTV

Access control

Incident reporting

Flexibility

Formation

High school diploma or equivalent

Criminal Justice / Security Management / Hospitality Management degree (plus)

Outils

CCTV

Access control

Incident-reporting software

Description du poste

Bowie House LLC in Fort Worth, Texas is seeking an experienced Hotel Security Manager to lead the security team and safeguard guests, staff, and property. You’ll oversee daily operations, enforce policies, and coordinate with local authorities to respond to incidents.

The role requires strong leadership, excellent communication, and comprehensive knowledge of security systems. Flexibility to work evenings and overnight shifts is essential for maintaining a safe environment.