Hotel Security Manager: Protect Guests & Property

Bowie House, Auberge Collection; Fort Worth (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

Bowie House, Auberge Collection is seeking a Hotel Security Manager in Fort Worth, TX to lead the security team, protect guests and property, and ensure a safe environment. The role oversees daily operations, responds to incidents, and enforces policy compliance across departments.

Requires strong security knowledge, prior supervisory experience, and excellent communication skills to maintain calm during emergencies and coordinate with local authorities when needed.

Qualifications

• High school diploma or equivalent; college degree in Criminal Justice, Security Management, Hospitality Management or related field is a plus.
• Experience in security, law enforcement, loss prevention, or hotel security.
• Supervisory or management experience preferred.
• Strong knowledge of security procedures, emergency response, and incident investigation.
• Excellent communication, leadership and conflict-resolution skills.

Responsibilities

• Manage, train, schedule, and supervise security officers and other security personnel.
• Develop and enforce hotel security policies, procedures, and emergency response plans.
• Monitor hotel premises, entrances, parking areas, guest floors, back-of-house areas, and security systems.
• Respond to and investigate theft, disturbances, accidents, guest complaints, workplace incidents, and other security-related events.
• Prepare accurate incident reports and maintain confidential security records.
• Coordinate emergency responses involving fire, medical emergencies, evacuation, severe weather, suspicious activity, and other threats.
• Manage CCTV surveillance, access-control systems, alarms, keys, and other security equipment.
• Work closely with hotel management, front desk, housekeeping, engineering, human resources, and other departments.
• Coordinate with local police, fire departments, emergency medical services, and other authorities when necessary.
• Conduct regular security inspections and identify potential safety and security risks.
• Assist with investigations involving guest, employee, or property-related incidents.
• Maintain confidentiality regarding guests, employees, investigations, and hotel operations.
• Ensure security personnel follow professional standards and provide courteous service to guests.
• Conduct security briefings, drills, and employee training.
• Assist management with risk assessments, loss prevention, and business-continuity planning.
• Review security incidents and recommend corrective or preventive measures.

Skills

Security leadership

Emergency response

Incident investigation

Communication

Conflict resolution

Education

High school diploma

Criminal Justice / Security Management degree

Tools

CCTV systems

Access control

Incident-reporting software

Security systems

Computers

Job description

Bowie House, Auberge Collection is seeking a Hotel Security Manager in Fort Worth, TX to lead the security team, protect guests and property, and ensure a safe environment. The role oversees daily operations, responds to incidents, and enforces policy compliance across departments.

Requires strong security knowledge, prior supervisory experience, and excellent communication skills to maintain calm during emergencies and coordinate with local authorities when needed.