Hotel Security Manager: Lead Safety & Operations

mcrhotels.com; Northern (KY); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Weekly Pay

Paid Time Off

Retirement Options

Health, Dental, Vision Insurance

Job summary

MCR is seeking a Security Manager at the O'Hare Hyatt Regency in Rosemont, IL to lead the security department and officers, ensure guest and staff safety, and enforce hotel policies. The role covers shifts, conducts patrols, and coordinates with HR, HR and local authorities to handle incidents and maintain order.

The ideal candidate has supervisory security experience, strong communication skills, and the ability to respond quickly in emergencies.

Qualifications

• High school diploma or equivalent required.
• Previous security field experience with supervisory duties is a plus.
• Ability to work in varied environments (cold, rain, snow, heat).
• Physical ability to lift up to 40 pounds and traverse stairs.
• Strong judgment, quick thinking, and decisive action in emergencies.
• Flexible schedule including days, nights, holidays and weekends.

Responsibilities

• Manage and supervise security personnel and daily security operations
• Ensure safety of guests, staff and hotel property
• Conduct regular patrols and inspections on hotel premises
• Establish departmental and hotel security protocols with leadership
• Prepare detailed incident and investigation reports
• Coordinate safety compliance and emergency preparation trainings with HR
• Respond to and follow up on security incidents
• Collaborate with conventions, vendors and local law enforcement
• Patrol lobbies, corridors, and public spaces
• Investigate disturbances, thefts, vandalism and other incidents
• Detect fires or unsafe conditions and report damages
• Assist in emergencies and coordinate Lost and Found procedures
• Notify team and management of suspicious activity
• Coordinate with management to seize property when needed
• Enter guest rooms as needed for safety and security verifications
• Other duties as assigned

Skills

Security management

Staff supervision

Emergency response

Patrol inspections

Communication

Education

High school diploma

Job description

MCR is seeking a Security Manager at the O'Hare Hyatt Regency in Rosemont, IL to lead the security department and officers, ensure guest and staff safety, and enforce hotel policies. The role covers shifts, conducts patrols, and coordinates with HR, HR and local authorities to handle incidents and maintain order.

The ideal candidate has supervisory security experience, strong communication skills, and the ability to respond quickly in emergencies.