Hotel Security & Guest Safety Specialist

Battle House Hotel & Spa; Mobile (AL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health/Dental/Vision/Life Insurance

Disability Insurance

Paid holidays & PTO

401k with match

Tuition reimbursement

Hotel & F&B discounts

Job summary

Battle House Hotel & Spa is seeking a Loss Prevention Officer to help safeguard guests and property. The role focuses on patrols, hazard detection, and proactive security measures, ensuring a safe guest experience in a luxury environment.

Applicants should deliver exceptional guest service, collaborate with local authorities when needed, and operate modern security systems to deter threats and respond swiftly to incidents.

Qualifications

• Exceptional customer service skills and prompt responses to guest requests.
• Ability to conduct regular patrols and safety checks of the property.
• Strong teamwork with security staff and coordination with local emergency services.

Responsibilities

• Utilize surveillance technology to monitor buildings, grounds and work sites.
• Perform risk assessments and safety audits to identify and address hazards.
• Establish communication with emergency services and law enforcement as needed.
• Operate a digital incident reporting system for documentation and follow-up.
• Maintain a visible security presence and engage with guests and associates.

Skills

Customer service

Attention to detail

Communication

Observation

Tools

Surveillance cameras

Access control systems

Incident reporting software

Job description

Battle House Hotel & Spa is seeking a Loss Prevention Officer to help safeguard guests and property. The role focuses on patrols, hazard detection, and proactive security measures, ensuring a safe guest experience in a luxury environment.

Applicants should deliver exceptional guest service, collaborate with local authorities when needed, and operate modern security systems to deter threats and respond swiftly to incidents.