Hotel Security & Guest Safety Lead

Sonesta International Hotels Corporation; Rosemont (IL); Presencial; USD 17.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental and Vision Insurance

401(k) Retirement Plan with Company 1/

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Short/Long Term Disability Insurance

Employee Perks and Discounts

Hospital Indemnity

Critical Illness Insurance

Accident Insurance

Descripción de la vacante

Sonesta International Hotels Corporation in Rosemont, IL, is seeking a Security Officer responsible for the safety of guests, staff, and visitors, enforcing corporate security guidelines, and protecting hotel assets. You will perform fire prevention, safety checks, investigations, and resolve safety-related guest and colleague concerns.

Duties include floor patrols, checking doors/windows, deterring theft, documenting incidents, reporting deficiencies, and providing courteous security support

Formación

• Regular and punctual attendance is required.
• Ability to stand, walk, and perform security duties for long periods.
• Strong customer service orientation to assist guests and colleagues.
• Ability to follow emergency procedures and safety protocols.
• Good communication and interpersonal skills.

Responsabilidades

• Provide safety and security for guests, employees and visitors.
• Enforce hotel security policies per corporate guidelines.
• Perform fire prevention and safety checks.
• Investigate thefts, accidents and incidents on property.
• Resolve safety-related guest and staff concerns.
• Conduct floor patrols, check doors and windows during duty.
• Report deficiencies and document incidents promptly.

Conocimientos

Punctuality

Observation skills

Customer service

Situational awareness

Communication

Emergency procedures

Physical fitness

De-escalation

Teamwork

Descripción del empleo

Sonesta International Hotels Corporation in Rosemont, IL, is seeking a Security Officer responsible for the safety of guests, staff, and visitors, enforcing corporate security guidelines, and protecting hotel assets. You will perform fire prevention, safety checks, investigations, and resolve safety-related guest and colleague concerns.

Duties include floor patrols, checking doors/windows, deterring theft, documenting incidents, reporting deficiencies, and providing courteous security support