Hotel Security Guard

Precision Security Team; Denver (CO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading security company in northern Colorado seeks a Hotel Security Guard to ensure guest safety and satisfaction. Responsibilities include maintaining security, conducting patrols, assisting at the front desk, and documenting incidents. Candidates must embody the company's core values and be willing to obtain a Denver Security Guard License. This position offers a competitive hourly wage and health benefits for eligible employees.

Benefits

Health benefits including medical, dental, vision, life insurance

Family and Medical Leave Insurance (FAMLI)

Roth IRA savings plan

Qualifications

• Must be 18 years or older and pass required background check.
• Ability to work posted hours without modification.

Responsibilities

• Maintain a welcoming and secure environment for guests.
• Conduct randomized and thorough patrols of the hotel property.
• Document all incidents and communicate critical information promptly.

Skills

Time management

Situational awareness

De-escalation and conflict management skills

Confidence working alone and with a team

Proficiency with smartphones and online scheduling software

Education

High school diploma or GED

Job description

Precision Security Team is a veteran-owned and operated company proudly serving northern Colorado and surrounding areas. Since our establishment in 2018, we have experienced remarkable growth, earning the trust of local government agencies, schools, critical infrastructure sites, event organizers, and more. Based in the region stretching from Denver, CO, to Cheyenne, WY, we are committed to excellence in security services.

We take pride in hiring veterans, former law enforcement personnel, and first responders and strongly encourage individuals with such backgrounds to apply. However, we are equally committed to fostering an inclusive and diverse workplace. Precision Security Team is an equal-opportunity employer, and all candidates are evaluated based on their qualifications, without discrimination or bias.

As a Hotel Security Guard at Precision Security Team, you will play a key role in maintaining a safe and secure environment for the public at your assigned location. Your responsibilities will include addressing security concerns and handling requests as needed to ensure the safety and satisfaction of clients and the community.

Every Security Guard at Precision Security Team is entrusted with delivering an exceptional experience for our clients while safeguarding their interests. It is essential to uphold the company's professional image at all times—whether interacting with clients, the public, or law enforcement.

As a member of our team, you are expected to embody and demonstrate Precision Security Team's core values and code of conduct in all aspects of your work.

Your schedule would be 11:00 pm - 7:00 am, Monday through Friday, totaling 40 hours per week. Please do not apply if this does not align with your availability.

Due to city and client requirements, candidates must be willing to obtain a Denver Security Guard License with a Plainclothes endorsement immediately upon hire.

Our office is located in Fort Collins. Candidates must be willing to travel to Fort Collins for an interview and training.

5 Critical Roles of the Position:

General Hospitality Security and Entrance Control:

• Maintain a welcoming and secure environment for guests, staff, and visitors, ensuring adherence to hotel policies.
• Respond promptly to security concerns or emergencies with professionalism and discretion, prioritizing guest safety and satisfaction.

Randomized Site Patrols:

• Conduct randomized and thorough patrols of the hotel property, including common areas, hallways, parking facilities, and service corridors, to deter unauthorized activities and identify safety concerns.
• Maintain vigilance and adapt patrol routes to ensure comprehensive coverage of the premises.

Front Desk Assistance:

• Collaborate with front desk staff to address guest inquiries and assist with access control, guest verification, and luggage security when needed.
• Provide a friendly presence to support the front desk team during peak hours or overnight shifts.

Reporting:

• Document all incidents, observations, and security concerns in detailed, accurate reports.
• Communicate critical information promptly to management or law enforcement as required.

De-escalation:

• Effectively manage challenging situations or conflicts with guests or intruders using professional de-escalation techniques.
• Resolve incidents calmly and maintain a positive atmosphere for all hotel occupants.

Precision Security Team or the client may assign other duties as necessary at any time.

Company Core Values:

• Integrity: In all we do, at every level.
• Development: Professionally, personally, collectively; always improving.
• Time management
• Situational awareness
• De-escalation and conflict management skills
• Confidence working alone and with a team
• Proficiency with smartphones and online scheduling software
• Physical ability to perform work-related tasks
• Ability to use proper English and grammar when filling out reports and other required paperwork

Pay: This W2 position pays $25.00/hour. Employees working 30 or more hours weekly are eligible for health benefits, including medical, dental, vision, life, accident, and hospital indemnity insurance. Colorado offers additional benefits such as the Family and Medical Leave Insurance (FAMLI) program, providing paid leave, and a secure Roth IRA savings plan.

Hiring Process: Assessments will be scored based on responses to questions and proper use of grammar and written communication. Please avoid responses like "see resume" or "can be discussed during the interview." We seek detailed answers with specific examples or thorough explanations.

Our process begins with resume review, followed by an initial phone screen for selected candidates. Successful candidates will be invited for in-person interviews with the hiring manager and management team. During the interview, please use the STAR technique to answer behavioral questions, outlining Situation, Task, Action, and Result. This helps us assess your skills effectively. If successful, a job offer will be extended, followed by background checks and onboarding.

We appreciate your application and will contact suitable candidates. Due to high application volume, refrain from calling about your application status, as non-compliance may result in rejection.

Applications must be submitted by May 9, 2025, for full consideration.

Our approach emphasizes verbal de-escalation and conflict resolution. Physical intervention is only permissible if an individual poses an immediate threat, and such techniques will be taught during mandatory Phase I training.

Employment is "at-will," allowing either party to terminate at any time, per Colorado law. Confidentiality regarding site staff, clients, and procedures is mandatory; breaches may lead to termination.

We are an Equal Opportunity Employer, prohibiting discrimination or harassment under applicable laws. Accommodations for applicants with disabilities are available upon request.

Requirements:

• 18 years or older
• High school diploma or GED
• Pass required background check
• Able to work posted hours without modification
• Wear required uniform during shifts

Physical Requirements:

• Stand for up to eight hours
• Sit frequently during shifts
• Pass basic hand-to-hand course
• Walk and go up/down stairs regularly
• Lift at least 50 pounds unassisted