Hotel Security Attendant

CSM Corporation; Minneapolis (MN); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

Company-paid life insurance

Short term disability

Long term disability

401(k) with company match

Tuition reimbursement

Hotel discounts

Scholarship program

Job summary

CSM Corporation is seeking a security role focused on ensuring guest safety and protecting hotel property. The position emphasizes professional guest interactions, adherence to high service standards, and proactive incident management.

Responsibilities include observing regulations, supporting loss prevention, and coordinating with other departments as needed. The role requires high school completion and prior security experience, with physical duties and weekend shifts.

Qualifications

• Prior security experience required.
• Attention to detail, customer focus and the ability to perform job duties in a fast paced environment.

Responsibilities

• Maintain general safety and security of guests and hotel property.
• Provide direction and assistance to guests in a courteous, professional manner.
• Respond to guest incidents and security situations promptly and professionally.
• Follow hotel policies and procedures relating to guest safety and security.
• Work as a team to meet guest needs and assist other departments as needed.
• Understand and follow CSM guest service recovery program.
• Use equipment and supplies properly and manage costs to reduce waste.
• Conduct routine inspections of property to ensure safety and security standards.
• Identify and act on loss prevention opportunities.
• Keep work environment safe and report incidents per policy.
• Complete safety and security documentation and follow up as required.
• Be thoroughly knowledgeable of hotel emergency procedures.

Skills

Attention to detail

Customer focus

Fast-paced environment

Team player

Security experience

Education

High school diploma or GED

Job description

This position is responsible for the general safety and security of guests and hotel property. Providing direction and assistance to guests in a courteous and professional manner. Follows CSM high standards of quality to ensure guest satisfaction.

• Monday - Wednesday 11p-7a ($21/hr)
• Saturday and Sunday 7a-3p ($19/hr)
• Anticipates and responds to guest incidents and security situations in a timely and professional manner.
• Observes and complies with all hotel policies and procedures relating to guest safety and security. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments as necessary.
• Understands and follows CSM guest service recovery program.
• Responsible for proper use of all equipment and supplies and adheres to cost controls to reduce expenses and waste.
• Conduct routine inspections of hotel property and grounds to ensure safety and security standards are per CSM, brand, local, state and federal regulations.
• Identifies and takes proactive measures in loss prevention activities.
• Ensures a clean and safe work environment, and follows all CSM procedures for guest/employee incidents.
• Responsible for completion of all safety and security documentation and necessary follow-up.
• Thoroughly knowledgeable of hotel emergency procedures.
• Produces required volume of work by planning, organizing and prioritizing work duties.
• Adheres to CSM attendance policy, grooming and appearance standards, and general work rules and department procedures.
• Attends all required department and hotel meetings.

Required Skills And Experience

Education: High school diploma or GED required.

Experience/Knowledge/Skills/Abilities: Prior security experience required. Attention to detail, customer focus and the ability to perform job duties in a fast paced environment.

Physical: Ability to lift, push and pull up to 60+ pounds on an occasional basis throughout shift.

CSM Corporation offers a comprehensive benefits package to all regular full-time employees, designed to support the health, well-being, and financial security of our employees. Our benefits include medical, dental and vision insurance plans, company-paid life insurance and short term disability coverage, company-paid long term disability coverage for eligible employees, 401(k) plan with company match, tuition reimbursement, voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft), time-off, scholarship program, generous hotel discounts and more! For benefits offered to regular part-time or on-call employees, please email [e-mail].