Hotel Sales Manager

Hotel G San Francisco; San Francisco (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

401K Retirement Plan with CompanyMatch

Commuter Program

Paid Time Off, Sick Pay & Holiday Pay

Job summary

Hotel G San Francisco is seeking an experienced Hotel Sales professional to drive room revenue in line with forecasts and the marketing plan. You will solicit, service, and grow key accounts across corporate, SMERF, and entertainment markets while maintaining high levels of client service aligned with Hotel G standards.

Responsibilities include meeting sales booking goals, managing RFPs, developing new business, and keeping accurate activity records.

Qualifications

• 3+ years of hotel sales experience.
• Strong written and verbal communication skills.
• Experience communicating with clients and negotiating terms.

Responsibilities

• Meet or exceed room revenue booking goals and budgets.
• Prospect markets including corporate and SMERF.
• Manage RFP process and annual contracting with clients.
• Develop and grow existing client base for Group and Catering.
• Track activities and follow up on bookings and client engagement.

Skills

Sales

Communication

Presentation

Negotiation

Team player

Flexibility

Tools

Infor HMS

Job description

Hotel G San Franciscois the next generation lifestyle experience. Our world outlook is modern, aware, dynamic, and energized. Our location is in the heart of San Francisco - one block from Union Square. Are you our next bolt of energy?

THE ROLE

Responsible for soliciting and servicing business in the hotel in accordance with the marketing plan and assigned market segments. Generates a high profile and quality perception in the marketplace. Responsible for generating room revenues in line with Forecast and Sales & Marketing plan.

WHAT YOU'LL DO:

• Meet or exceed pre-determined Sales booking goals for room revenue; meet or exceed budgeted costs and revenue on a monthly average with the liberty to negotiate as needed within established guidelines yet maintaining the overall revenue goals.
• Prospecting all markets for group sales including SMERF, Entertainment, and Corporate.
• Ability to prospect/secure new local or corporate accounts which includes going through the full RFP process.
• Maintain and grow existing client base and key accounts.
• Prospect and develop venues that will support group rooms capture.
• Maintain weekly prospecting goals and develop current accounts into new business for Group and Catering.
• Track all activities daily to include Sales Calls, Meetings with Clients, Prospecting Calls, Site Visits, Presentations, and Client Entertainment.
• Follows up on the progress of clients booked, such as room night pick up, with the Group Housing Coordinator to ensure maximum occupancy.
• Follow up on bookings and solicit repeat business.
• Have acquired knowledge with the ability to upsell clients, while promoting a level of service parallel to Hotel G standards.
• Fully develop Transient market segments and achieve room night and revenue goals.
• Ability to prospect/secure new local or corporate accounts which includes going through the full RFP process.
• Deep dive into Agency 360 reports to understand production, rates, and comp set performance; liaise with Amadeus team for better understanding of market insights for corporate strategies.
• Strategize with Sales and Revenue teams on rate pattern and market trends.
• Ensure all local negotiated rates are reviewed, approved, updated, and contracted each year both internal and with client annually.
• Be the liaison for RFP process and annual contracting of Consortia.
• Consult the hotel on what optional consortia programs to consider and budget for each year.
• Complete and update all profile information on RFP platforms (Lanyon, Sabre, etc.) as needed.
• Perform monthly account reviews for Top 100 accounts and continuously ask for other opportunities and referrals.
• Participate as necessary in daily and weekly business reviews, including presenting updates on market production and new accounts.
• Maintain active liaison with competitors regionally through personal contacts, professional and industry associations.
• Represent hotel in community affairs and industry related events.
• Travel and attend tradeshows as required.

WHAT WE LOOK FOR:

• Minimum 3 years of experience in a Hotel Sales position.
• Must have strong business communication and presentation skills, both verbal and written.
• Ability to effectively communicate with clients and demonstrate excellent sales and negotiating skills.
• Highly motived team player with strong initiative and desire for success.
• Flexible availability. May be required to occasionally work different schedules to include nights, weekends, and holidays.
• Someone who enjoys being part of a team that provides great experiences for our Guests.
• Working knowledge of property management system (Infor HMS preferred).

PERKS

At Hotel G, we want you to be well and thrive. Our benefits package includes:

• 401K Retirement Plan with Company Match
• Commuter Program
• Paid Time Off, Sick Pay & Holiday Pay

At Hotel G, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.