Hotel Sales Manager

Maadaadizi Investments; Chicago (IL); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a dynamic sales team at a leading hotel, where your skills in hotel sales and customer service will shine. As a Sales Manager, you'll be at the forefront of promoting luxurious accommodations and event spaces, ensuring guest satisfaction while meeting revenue targets. Your expertise in the Twin Cities SMERF markets and business travel management will be invaluable as you foster relationships with clients and drive sales. This role offers a collaborative environment where your contributions will be celebrated, and you can grow your career in the hospitality industry. If you're passionate about providing exceptional experiences, this is the opportunity for you!

Benefits

Medical Insurance

Dental Insurance

401(k) Plan

Paid Time Off

Employee Discounts

Flexible Schedule

Qualifications

• Previous hotel sales experience is essential.
• Ability to effectively deal with internal and external customers.

Responsibilities

• Manage accounts to achieve guest satisfaction and revenue goals.
• Prepare presentations, proposals, and sales contracts.
• Develop and maintain client relationships.

Skills

Hotel Sales Experience

Customer Service

Sales Techniques

Communication Skills

Time Management

Knowledge of SMERF Markets

Business Travel Account Management

Education

Bachelor's Degree in Business or Related Field

Tools

Delphi

Microsoft Word

Microsoft Excel

Hilton OnQ

OPERA

Job description

The Intercontinental St. Paul Riverfront hotel proud to be a cornerstone of the elevated tourist experience, here in Minnesota. Centrally located and set high above the Mississippi, our downtown hotel truly connects our guests with all St. Paul has to offer while we provide them with a luxurious stay. Our team members are loyal and dedicated, taking pride in providing our guests with a comfortable, memorable experience.

We are seeking a dynamic Sales Manager to join our amazing Sales team. The Sales Manager position is responsible for contributing to the total sales and marketing efforts of the hotel. They will manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. The position requires excellent interpersonal, verbal and written communication skills. Incumbent must provide results while simultaneously working independently and within a team environment. Incumbent will provide exceptional customer service through the creative development and fulfillment of proposals and business Agreements.


What Intercontinental St. Paul Riverfront can bring to YOU:
- Benefits including Medical, Dental, Disability and vision insurance;
- 401(k) including 401(k) match;
- Paid Time Off (both paid sick time and vacation);
- Employee Discount;
- Flexible Schedule

What you can bring to Intercontinental St. Paul Riverfront:
- Present, promote and sell Intercontinental Saint Paul-Riverfront rooms and function spaces to current and potential customers.
- - Follow up on new leads and referrals from all sources.
- Identify sales prospects and contact these and other accounts as assigned.
- Prepare presentations, proposals and sales contracts.
- Develop and maintain sales materials and current product knowledge.
- Establish and maintain current client and potential client relationships.
- Participate in sales events such as seminars, trade shows, receptions and telemarketing events.
- Professionally maintain accounts in Delphi, all department files, reports and miscellaneous correspondence.
- Prepare a variety of status reports, including activity, production, follow-up, and adherence to goals.
- Assists in the implementation of company marketing plans as needed.
- Provide additional assistance to staff and customers as needed.
- Other duties as assigned

We are seeking candidates with:
- Previous Hotel Sales experience is required.
- Knowledge of Twin Cities SMERF markets is highly desirable.
- Knowledge of Business Travel Account management is highly desirable.
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Ability to effectively deal with internal and external customers.
- Ability to travel as required.
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
- Ability to listen effectively, to speak and write English clearly.
- Ability to utilize computer - prefer experience with Delphi, Word, Excel & Hilton OnQ, OPERA
- Thorough organization and time management skills to complete tasks efficiently and timely.
- Excellent knowledge of English grammar and spelling.


Physical Environment:
- Position demands some or rare instances standing, bending, stooping, twisting, lifting products and supplies weighing 50 pounds and repetitive hand and wrist motion;
- Walking: moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another;
- The role requires use of calculators, keyboards, telephone and other office equipment in the course of normal workday.


At Intercontinental Riverfront St. Paul, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our team and our community. Intercontinental Riverfront St. Paul is proud to be an equal opportunity workplace and is an affirmative action employer.