Hotel Sales Coordinator - MGM Grand

RiseMe; Las Vegas (NV); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Wellness incentive programs

Hotel and partner discounts

Free meals in employee dining

Free parking

Health & income protection benefits

Professional development opportunities

Job summary

MGM Resorts International in Las Vegas seeks a Hotel Sales Coordinator to support multiple Sales Executives in a fast-paced luxury hospitality setting. You will draft agreements, prepare business documents, coordinate projects, and handle travel arrangements to ensure smooth day-to-day operations.

The ideal candidate has 1+ years in guest services, is tech-savvy, and excels in customer service and interpersonal communications. Must be 18+ and possess a High School Diploma or GED.

Qualifications

• 1+ years of prior guest service experience.
• Tech-savvy preferred.
• Excellent customer service and interpersonal communication.
• High School Diploma or GED.
• Must be 18 years of age or older.

Responsibilities

• Process reservations, confirmations, cancellations, alerts and amenities.
• Manage travel advisor requests and liaise with operations to execute requests; own inbox.
• Be a resource on activities, services and amenities within the resort.
• Set up site/FAM tour agendas and coordinate with properties to prepare keys and dining.
• Manage schedules, appointments, calls, and travel for Hotel Sales executives.
• Prepare expense reports and maintain confidential files.
• Provide service aligning with property standards and build positive relationships with clients and staff.
• Assist in responding to customer correspondence and Executives when absent.

Skills

Guest service

Tech savvy

Interpersonal skills

Communication

Education

High School Diploma or GED

Job description

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Join our team as a Hotel Sales Coordinator and play a key role in supporting multiple Sales Executives within a fast-paced luxury hospitality environment. In this role, you'll assist with a variety of operational, administrative, and strategic tasks that support the success of the convention business, including drafting agreements, preparing business documents, coordinating projects, booking reservations and travel arrangements, and helping ensure efficient day-to-day operations. If you're highly organized and thrive in a dynamic team setting, this is a great opportunity to grow your career with a world-class brand.

THE STARTING RATE: $19.50

THE DAY-TO-DAY:

• Process reservations, confirmations, cancellations, special handling alerts, and amenities
• Manage travel advisor requests and liaison with the property operations teams to execute requests, own inbox and distribute toother departments as needed
• Be a resource on activities, services and amenities within our resort
• Set up site/FAM tour agendas, coordinate with properties to prepare keys, set up dining and coordinate as needed with clients
• Manage and maintain schedules, appointments, conference calls, and travel arrangements for Hotel Sales executives
• Prepare expense reports and maintain files to highly sensitive and confidential information
• Provide excellent service consistent with the property's core service standards and brand attributes and maintain positiveworking relationships and partnerships with clients and employees by understanding their expectations and anticipating theirneeds
• Assist in responding to customer correspondence and requests as needed, and in Executives absence

THE IDEAL CANDIDATE:

• 1+ years of prior relevant guest service experience
• Tech savvy is preferred
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
• High School Diploma or GED
• Must be 18 years of age or older

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=15141

Are you ready to JOIN THE SHOW?