Hotel Sales Coordinator: Elevate Revenue & Client Experience

Sonesta Hotels International Corporation in; City of White Plains (NY); Sur place; USD 39 000 - 41 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Dental Insurance

Vision Insurance

HSA with Company Match

401(k) with Company Match

Paid Vacation

Parental Leave

Life Insurance

Disability Insurance

Educational Assistance

Hotel Discounts

Employee Discounts

Résumé du poste

Sonesta International Hotels is seeking a Sales Coordinator in White Plains, NY to execute hotel sales strategies, support the Director of Sales and Marketing, and efficiently handle client inquiries in the absence of sales managers.

The role includes administering contracts, room blocks, reports, and communications with clients, while maintaining accurate Delphi records and collaborating with multiple departments to ensure guest satisfaction and operational efficiency.

Qualifications

• Ability to speak, read, and write fluent English; other languages beneficial.
• Professional verbal and written communication skills.
• Mathematical skills, budgeting, profit/loss concepts, percentages, and variances.
• Problem-solving, organizational and training abilities.
• Experience with Microsoft Office and Opera systems preferred.

Responsabilités

• Perform administrative duties such as typing proposals, letters, contracts, etc.
• Coordinate general office functions including purchasing of office supplies and answering phones.
• Audit space blocked in Delphi and ensure accurate guestroom/meeting space forecasts.
• Submit proposals for smaller group inquiries on behalf of sales managers.
• Respond to client calls and obtain final details, dates, and room requirements.
• Input leads into DELPHI and maintain an active trace/follow-up system for all inquiries.
• Produce Contracts, Letters, BEOs, Daily Reports, Group Resumes and Diagrams merged from DELPHI.
• Build room blocks in Delphi and manage small group room blocks.
• Prepare weekly reports and distribution.

Connaissances

Fluent English

Strong communication

Mathematical skills

Problem solving

Organizational skills

Teamwork

Outils

Microsoft Office

Delphi

Opera systems

Canva

Description du poste

Sonesta International Hotels is seeking a Sales Coordinator in White Plains, NY to execute hotel sales strategies, support the Director of Sales and Marketing, and efficiently handle client inquiries in the absence of sales managers.

The role includes administering contracts, room blocks, reports, and communications with clients, while maintaining accurate Delphi records and collaborating with multiple departments to ensure guest satisfaction and operational efficiency.