Hotel Sales Coordinator: Client & Events Support

Reitmr; City of White Plains (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Sonesta International Hotels is seeking a Sales Coordinator to execute the hotel sales strategy under the Director of Sales and Marketing. You will support occupancy, ADR, and market share goals while handling inquiries when leadership is unavailable.

The role includes administrative duties, data updates, and generating reports. Responsibilities cover contracts, meeting room logistics, and group rooming lists, with frequent DELPHI and Passkey/SynXis usage.

Qualifications

• Experience supporting hotel sales teams and handling client inquiries.
• Proven ability to draft proposals, contracts, and other correspondence.
• Strong communication and coordination with multiple departments.

Responsibilities

• Perform administrative duties: typing proposals, letters, contracts, and reports.
• Update databases and maintain accurate group and client information.
• Coordinate office functions: supplies, phones, site inspections, and management requests.
• Input leads and manage follow-up in the DELPHI system.
• Prepare and distribute daily/weekly reports and room blocks in Delphi.
• Build and manage group blocks in Delphi; handle banquet and event needs.
• Interact with clients to obtain final details and confirm dates, times, and spaces.
• Assist with the BEO process and ensure accuracy of catering documents.

Skills

Administrative support

Hospitality experience

Proposal drafting

Communication skills

Tools

Delphi/Delphi Catering

Passkey

SynXis

MS Office

Job description

Sonesta International Hotels is seeking a Sales Coordinator to execute the hotel sales strategy under the Director of Sales and Marketing. You will support occupancy, ADR, and market share goals while handling inquiries when leadership is unavailable.

The role includes administrative duties, data updates, and generating reports. Responsibilities cover contracts, meeting room logistics, and group rooming lists, with frequent DELPHI and Passkey/SynXis usage.