HOTEL SALES COORDINATOR

Boyd Gaming; Florence (IN); On-site; USD 35,000 - 48,000; Full time

Job summary

Boyd Gaming Corporation is seeking a Sales Coordinator to support the Sales Office, schedule and coordinate travel, handle calls and messages, and prepare reports for various projects. The role requires at least two years of secretarial experience, the ability to type 50–60 wpm, and proficiency with Microsoft Office, Delphi or AS/400 systems.

Responsibilities include processing mail, supporting guests, liaising with Sales and other departments, and attending weekly Sales meetings.

Qualifications

• Minimum of two years secretarial or related experience.
• Must be at least 21 years of age.
• Typing speed of 50–60 words per minute.
• Knowledge of Microsoft Office, Delphi, or AS/400 office systems.

Responsibilities

• Schedules appointments and travel for assigned staff.
• Answers, screens, and routes telephone calls and manages messages.
• Processes daily mail and general clerical duties.
• Prepares reports and special projects; handles data collection and coordination.
• Executes hotel contracts for overnight motor coach program.
• Liaises with guests and Sales Team to address requests and complaints.
• Attends Weekly Sales Meeting and records minutes.

Skills

Communication skills

Typing 50–60 wpm

Secretarial experience

Office coordination

Flexibility

Tools

Microsoft Office

Delphi

AS/400 office system

Job description

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

The Sales Coordinator is responsible for performing various office support duties (clerical, secretarial, and administrative) to ensure office operates efficiently; generates specific reports and initiates a variety of special projects; generates contracts for overnight motor coach program.

The Sales Coordinator:

• Schedules appointments and travel arrangements for assigned staff.
• Answers, screens, and routes telephone calls and uses appropriate message display.
• Processes daily mail.
• Performs clerical work as assigned, including maintenance and holding of documents or files.
• Types correspondence, memos, file documents, etc.; copies and distributes such documents to proper recipients.
• Transcribes dictation to typed copy.
• Prepares reports and/or special projects, which may include data collection, coordination, final copy preparation, distribution, etc.
• May perform time and attendance and supply ordering duties for assigned department.
• Troubleshooting IT issues for guests using the Business Center facilities and any/all conference spaces.
• Liaison between guests and Sales Team – ensuring all complaints and requests are handled efficiently, professionally and in a timely manner.
• Liaison between guests and other in-house departments
• Providing general administrative support to guests i.e. making copies, collating meeting materials, sourcing office supplies on short notice, taking messages and delivering to guests in meeting rooms.
• Attends Weekly Sales Meeting and keeps minutes of meeting.
• Receives all incoming phone calls to Sales Office, distributes leads prospective business to appropriate Sales Manager.
• Executes hotel contracts for overnight motor coach program.

• Ability to use all required office equipment in an effective and efficient manner.
• Ability to review and route all necessary documentation, type and review correspondence, etc.
• Ability to communicate effectively with outside contacts, customers, and all levels of employees.
• Ability to effectively and efficiently move around all work areas.
• Must be flexible to work varying shifts and time schedules as needed.
• Machines and equipment used, but not limited to, include computer, word processing applications, fax, copier, scanner, wireless radio (walkie-talkie), and multi-line phone
• Ability to type 50 to 60 w.p.m.
• Knowledge of and ability to operate at least one of the following office systems: Microsoft Office, Delphi, and AS/400 office system.
• Ability to initiate, follow-up on, and complete special projects as assigned.
• Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations
• Must be at least 21 years of age.

This knowledge and these abilities are typically acquired through a minimum of two years secretarial or related experience.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.