Hotel Sales & Client Relations Coordinator

Red Roof Plus Miami Airport; Miami (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

Red Roof Plus Miami Airport is seeking a Sales Coordinator to support the Sales Department with proposals, contracts, group bookings, and client communications. This role acts as the primary liaison between Sales and other hotel departments, ensuring accurate information and timely responses to client requests.

You will help drive revenue growth and deliver outstanding guest service by maintaining strong relationships with corporate accounts, travel agents, and event planners.

Qualifications

• Experience supporting sales teams and handling proposals, contracts, and BEOs.
• Strong communication and organizational abilities for client relations and reporting.
• Ability to manage multiple tasks and coordinate with hotel departments.

Responsibilities

• Provide administrative support to the Director of Sales and Sales Team.
• Prepare proposals, contracts, BEOs, group resumes, and other sales docs.
• Maintain organized client files and manage correspondence and inquiries.
• Schedule appointments, meetings, and property tours for prospective clients.
• Prepare sales reports on a weekly, monthly, and quarterly basis.
• Assist with responses to RFPs and follow up on sales inquiries.
• Coordinate room blocks for group reservations and maintain PMS/CRM data.
• Process contracts, amendments, and client communications.
• Build relationships with corporate accounts, travel agents, and event planners.

Skills

Administrative skills

Communication

Client relations

Organizational skills

Tools

PMS

CRM software

Job description

Red Roof Plus Miami Airport is seeking a Sales Coordinator to support the Sales Department with proposals, contracts, group bookings, and client communications. This role acts as the primary liaison between Sales and other hotel departments, ensuring accurate information and timely responses to client requests.

You will help drive revenue growth and deliver outstanding guest service by maintaining strong relationships with corporate accounts, travel agents, and event planners.