Hotel Sales and Catering Manager

Paramount Hospitality Management; Chicago (IL); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a dynamic team at a forward-thinking hospitality company dedicated to creating memorable guest experiences. As a Hotel Sales Manager, you will be at the forefront of driving revenue through effective client engagement and event management. This role involves building relationships, negotiating contracts, and ensuring client satisfaction while meeting sales targets. You'll thrive in a supportive environment that values teamwork and personal growth, with opportunities for on-the-job training and competitive pay. If you're passionate about service and eager to make a difference in the hospitality industry, this is the perfect opportunity for you.

Benefits

On the job training

Competitive Pay rates

Medical, Dental and Vision benefits

Company Paid Life Insurance

Paid Time Off

Special Recognition Programs

Team Member Discounts

Qualifications

• 3+ years of sales experience, preferably in hospitality.
• Strong negotiation skills with a proven ability to close deals.

Responsibilities

• Maximize hotel profitability by upselling and achieving sales goals.
• Cultivate client relationships and ensure successful event execution.

Skills

Sales Skills

Negotiation Skills

Communication Skills

Time Management

Organizational Skills

Customer Service

Education

High School Diploma

College Degree

Tools

Salesforce

Maestro

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Imagine making a career of creating memorable guest experiences. We use fun and teamwork to make every moment count. We empower each other to provide exceptional service.

Want to be part of a growing company with commitment to train and develop, true passion for service? Come and be part of the team!

You will receive:

• On the job training
• Competitive Pay rates
• Benefits (Medical, Dental and Vision available 1st day after 60)
• Company Paid Life Insurance
• Paid Time Off
• Special Recognition Programs
• Team Member Discounts

The Hotel Sales Manager is responsible for direct booking and detailing of meeting and room blocks for various clients, including both corporate and social clientele. Maximizing profitability and revenue of the hotel by upselling in order to achieve sales goals. With 2-3 years of Orlando market experience, the manager is responsible for actively seeking out and securing catering business by generating leads, building client relationships, developing proposals, negotiating contracts, coordinating event logistics, and ensuring client satisfaction throughout the entire event process, all while meeting sales targets and maximizing revenue for the Sales department.

Responsibilities:

• Perform job responsibilities in accordance with organizational standards.
• Cultivate client partnerships and ensure that all details are communicated and executed for a successful and enjoyable experience for all involved.
• Actively sell guest rooms/food & beverage to small groups and events, ensuring monthly and quarter goals are met.
• Work within tight response deadlines.
• Review sales contracts as well as other key details such as room blocks, cut-off date, special concessions and attrition clauses, and validate with clients.
• Monitor and enforce specific deadline dates related to group rooms cut-off, BEO requirements, and function guarantees.
• Work closely with the Conference Services, Culinary team, and Front Office team to communicate group details.
• Communicate any changes to appropriate departments and people in a timely manner.
• Recommend enhancements and/or upgrades to maximize revenue.
• Engage in site visits and/or other client meetings.
• Confirm payment information.
• Participate in weekly Sales Meeting, Operations Meeting, BEO Meeting, and any other required meetings relevant to role.
• Prepare Proposals and/or contracts to advise prospective guests primarily of the hotel meeting space and rate availability. Calculate and quote prices within guidelines for the same.
• Professionally represent the hotel by participating in client and industry functions.
• Actively sell guest rooms and food & beverage to small groups, ensuring monthly and quarter goals are met.
• Obtain rooming list details and request deposits where applicable.
• Maintain a Passion & Drive to outperform the competition.
• Attend all department and hotel meetings as necessary.
• Follow Standard Operating Procedures (SOPs) as outlined.
• Perform any other job duties as assigned.

Qualifications:

• Computer Skills (Outlook, Word, Excel).
• Should be able to type at least 35 words per minute.
• Sales Software Knowledge Helpful (i.e. Salesforce, Maestro).
• Professional Demeanor.
• Excellent time management, organization, and detail-oriented skills.
• Professional appearance and knowledge of hotel and food & beverage operations.
• Compute basic arithmetic and mathematical calculations.
• Demonstrated ability to multi-task, manage time, and work well under pressure.
• High School Diploma (or equivalent) - College Degree Preferred.
• At least 3+ Years of Sales Experience (preferably in hospitality).
• Superior Negotiation Skills - Proven ability to close deals.
• Must hold a valid driver’s license and have the ability to call on potential and current clients.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Hospitality is a 24/7 industry; therefore, candidates should anticipate working weekends and holidays as needed.
• Sales Skills – Possesses strong ability to influence and/or persuade buying decisions and to close sales or gain commitment from others; creates good rapport and exhibits the ability to grow and maintain key partnerships.
• Communication – Has both verbal and written skills, in order to effectively execute meetings and events; includes keeping the appropriate departments informed with BEO’s and other necessary information; actively listens to extract essential information in order to maximize revenue and execute successful meetings and events.
• Organizational Skills - Ability to determine priority tasks and maintain strong attention to detail.

Paramount Hospitality Management is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. Paramount Hospitality Management is a Drug-free Work Place.