Hotel Room Service Server — Guest Experience Champion

Des Moines Sheraton - Atrium Hospitality

West Des Moines (IA)

On-site

USD 15,000 - 17,000

Part time

2 days ago

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Benefits offered by this job

Career growth & learning

401(k) match

Health coverage

Paid time off

DailyPay

Tuition reimbursement

Brand discounts

Job summary

Des Moines Sheraton, located in West Des Moines, IA, is seeking a part-time server to join the Atrium Hospitality team. You will greet guests, present menus, and take and deliver food and beverage orders to guest rooms with care and timeliness.

Ideal candidates have prior customer service experience, Food Safety and Alcohol Awareness certification or willingness to certify within 60 days, the ability to lift up to 50 lbs, and flexible availability including mornings, evenings, weekends, and

Qualifications

Prior customer service experience preferred.
Food Safety and Alcohol Awareness certified or willing to certify within 60 days.
Able to lift up to 50 lbs and stand for the full shift.
Friendly, professional demeanor with strong communication.
Flexible availability including mornings, evenings, weekends, and holidays.

Responsibilities

Greet guests, present menus, answer questions, and suggest food and beverage options.
Take and deliver food and beverage orders to guest rooms with care and timeliness.
Accurately process guest payments and report tips for tax compliance.
Maintain a clean and well-stocked wait station and handle VIP amenity setups.
Follow safety and sanitation procedures in coordination with the kitchen.