Hotel Room Quality & Guest Service Lead

LBA Hospitality; Lafayette (LA); On-site; USD 17,000 - 22,000; Full time

Job summary

The Rooms Inspector role at LBA Hospitality in Lafayette, LA monitors cleanliness of guest rooms and public areas, ensuring services meet guest expectations while adhering to labor and budget guidelines. The position requires strong service orientation and the ability to support the housekeeping team with professionalism.

Applicants should have prior housekeeping experience and a high school diploma; physical requirements include lifting, standing, and working a full shift.

Qualifications

• High school diploma or equivalent.
• Prior housekeeping experience in lodging, housing, hotels, hospitals, or care facilities.
• Ability to push/pull 60 pounds and lift/carry 30 pounds.
• Ability to stand for eight hours and maintain mobility.

Responsibilities

• Coordinate activities of the Housekeeping Team and track schedules.
• Follow cleaning procedures and brand standards for guest rooms and public areas.
• Respond to guest requests and inquiries promptly and courteously.
• Maintain logs, checklists, and inventories; protect guest privacy.
• Report discrepancies to supervisor and assist with safety procedures.

Skills

Customer service

Teamwork

Safety awareness

Communication

Organization

Education

High school diploma

Tools

Quore

Hotel Effectiveness

Job description

The Rooms Inspector role at LBA Hospitality in Lafayette, LA monitors cleanliness of guest rooms and public areas, ensuring services meet guest expectations while adhering to labor and budget guidelines. The position requires strong service orientation and the ability to support the housekeeping team with professionalism.

Applicants should have prior housekeeping experience and a high school diploma; physical requirements include lifting, standing, and working a full shift.