Hotel Room Attendant - Courtyard by Marriott Salisbury, NC

Paragon Hotel Company; Salisbury (NC); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Team Member Discounts

Referral Bonus Program

Job summary

Paragon Hotel Company in Salisbury, NC is seeking a reliable Room Attendant to maintain clean, welcoming guest rooms and assist with laundry duties as needed. Your responsibilities include following hotel standards, organizing supplies, and providing courteous service to guests.

The role requires 1+ year in a branded hotel, a high school diploma, strong attendance, and punctuality. Schedule is five days per week with varied shifts starting at 10:00 AM.

Qualifications

• 1+ years of experience in a branded, quality hotel preferred.
• High School diploma or equivalent.
• Must display professionalism and have honesty and trustworthiness.
• Must have excellent attendance and punctuality.

Responsibilities

• Daily cleaning of guest rooms and return to ready status.
• Maintain and organize housekeeping cart and supplies.
• Assist in Lost and Found handling and guest requests.
• Ensure guest privacy and safety during service.
• Collaborate with team to maintain cleanliness standards.

Skills

Guest privacy

Cleaning procedures

Customer service

Teamwork

Education

High School diploma

Job description

Room Attendant - Full time -

We are seeking a reliable team member for our housekeeping department. The ideal candidate will also be cross-trained in laundry operations and assist with laundry duties as needed.

Schedule:

• 5 days per week
• Start time: 10:00 AM until duties are completed
• Typical schedule:
• Monday–Friday: 10:00 AM – 4:00 PM
• Saturday–Sunday: 10:00 AM – 5:00 PM

Principle Responsibilities & Position Purpose:

To maximize guest satisfaction by providing neat and clean guests rooms in accordance with standards of the hotel. Responsible for the usage and organization of supplies. Understands and implements the Pledge (Mission), Values and culture at all time

Pre-Requisites (Requirements):

• 1+ years of experience in a branded, quality hotel preferred
• High School diploma or equivalent of same
• Must display professionalism and have characteristics of honesty and trustworthiness
• Must have excellent attendance and punctuality

Work Environment & Context:

• Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
• Must be able to stand for eight hours, bend, stretch, and reach
• Long hours sometimes required. Work schedule varies and may include occasionally working on

Holidays, weekends, and evenings

• Must be able to push or pull 60 pounds and lift and/or carry 30 pounds

Required Knowledge, Skills, and Abilities:

• Proper procedures for handling of linens, terry and other supplies.
• Sanitation of supplies, guestrooms, public areas.
• Guestroom cleaning procedures
• Safety and security measures. Report or correct any hazardous conditions observed immediately.

Skills:

• Maintain designated minutes per room.
• Maintain guest privacy.
• Follow cleaning procedures in the company systematic fashion.
• Assist with guest issues, being professional and maintaining a hospitable caring attitude.

Abilities:

• Multi task, detail oriented, remain service centric
• Must be able to work alone.
• Comply to all standards.
• Communicate with guests and co-workers in a friendly and helpful professional manner.
• Work as a team member

Essential Functions:

• Daily clean and return vacant dirty rooms to a vacant ready status and return occupied dirty rooms to an occupied clean status.
• Maintain a clean and orderly housekeeping cart.Report any discrepancies to the Housekeeping Department Supervisor.
• Turns in articles left in rooms to Housekeeping office for "Lost and Found" handling
• Ensures quality and quantity of the contents of the linen closet by organizing and cleaning it
• Maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner
• Ensures safety and maximum security
• Assist in maintaining other areas of the hotel in a clean and orderly condition, (ex. associate lounge and locker room, public areas, stairwells, and back of the house area).
• Respond to guest requests and inquiries immediately.
• Have a thorough knowledge of emergency procedures.
• Other duties as assigned, of which the associate is capable of performing.

Benefits

• Paid Instantly
• Paid Time Off
• Team Member Room Discounts
• Time and Half for Select Holidays
• Referral Bonus Program

Voluntary Benefits

• Accident Insurance
• Disability Insurance
• Life Insurance
• Cancer Insurance
• Dental Insurance
• Vision Insurance

Property Specific Incentives

• Gift Cards
• Employee Lunches