Hotel Room Attendant

TEL Staffing & HR; Pensacola (FL); On-site; USD 19,000 - 22,000; Full time

Job summary

TEL Staffing is hiring an Evening Room Attendant for a beautiful Pensacola Beach resort. The role focuses on evening guest room refresh, turndown service, and maintaining a welcoming environment that enhances guest experience.

The ideal candidate will have prior housekeeping or hospitality experience, be detail-oriented, and able to work evenings, weekends, and holidays. Excellent customer service and independence are essential in this fast-paced beach resort setting.

Qualifications

• Previous housekeeping, hotel, resort, or hospitality experience.
• Ability to work evening shifts, weekends, and flexible schedules.
• Strong attention to detail and commitment to quality standards.
• Excellent customer service and communication skills.

Responsibilities

• Perform evening refresh and turndown service in occupied rooms.
• Clean and maintain guest rooms, suites, and balconies to resort standards.
• Replenish towels, linens, toiletries, and guest amenities.
• Make beds and refresh room appearance; ensure proper arrangement of features.
• Respond to guest requests for linens, towels, amenities, and other needs.

Skills

Guest service

Attention to detail

Independent work

Flexible scheduling

Communication skills

Job description

Evening Room Attendant

TEL Staffing is now hiring an Evening Room Attendant for a beautiful resort on Pensacola Beach.

Position Summary:

The Room Attendant is responsible for ensuring guest rooms meet the resort’s standards of cleanliness, comfort, and presentation during evening hours. This position focuses on guest room refresh service, responding to guest requests, preparing arrivals, and maintaining a welcoming environment that enhances the overall guest experience. The ideal candidate is detail-oriented, guest-focused, and committed to delivering exceptional hospitality in a beach resort setting.

Essential Duties and Responsibilities

• Perform evening refresh/turndown service in occupied guest rooms as assigned.
• Clean and maintain guest rooms, suites, and balconies according to resort standards.
• Replenish towels, linens, toiletries, coffee supplies, and guest amenities.
• Make beds, refresh room appearance, and ensure all room features are properly arranged.
• Remove trash, used linens, and room service items from guest rooms and hallways.
• Respond promptly and professionally to guest requests for extra linens, towels, amenities, and other housekeeping needs.
• Inspect rooms to ensure cleanliness, functionality, and guest readiness.
• Report maintenance concerns, safety hazards, lost-and-found items, and room deficiencies to the appropriate department.
• Maintain housekeeping carts, closets, and storage areas in a clean and organized condition.
• Assist with special cleaning projects and deep-cleaning assignments as directed.
• Follow all resort safety, sanitation, and housekeeping procedures.
• Provide friendly, courteous, and professional service to all guests and team members.

Qualifications

• Previous housekeeping, hotel, resort, or hospitality experience required.
• Ability to work evening shifts, weekends, holidays, and flexible schedules.
• Strong attention to detail and commitment to quality standards.
• Excellent customer service and communication skills.
• Ability to work independently while maintaining productivity standards.
• Physical Requirements
• Ability to stand, walk, bend, stoop, kneel, and reach throughout the shift.
• Frequently lift, push, pull, and carry up to 35 pounds.
• Ability to push housekeeping carts and transport supplies.
• Capable of performing repetitive cleaning tasks efficiently.
• Comfortable working indoors and outdoors in varying weather conditions, including heat and humidity common to beach environments.
• Must pass pre-employment background check.

Schedule:

Must be available to work weekends.

Pay:

$15.00/hr

Work Environment

This position operates in a fast-paced beach resort environment and requires interaction with guests, housekeeping staff, and other resort departments. The role may involve exposure to cleaning chemicals, outdoor walkways, oceanfront conditions, and varying occupancy levels.

TEL Staffing complies with regulations enforced by the EEOC. TEL Staffing is a drug-free workplace.

This position may be Direct-Hire or Temp-to-Hire. No benefits are offered during the Temp period.