Room Attendant

The St Joe Company; Panama City Beach (FL); On-site; USD 25,000 - 35,000; Full time

Job summary

The St. Joe Company seeks a Room Attendant at Homewood Suites by Hilton - Panama City Beach, FL to clean and service guest rooms, ensuring a high standard of cleanliness and guest comfort. You will report any defects and assist with tasks to maintain exceptional guest experiences.

Ideal candidates demonstrate attention to detail, reliable English communication, and teamwork. Previous housekeeping or hospitality experience is preferred but not required.

Qualifications

• Ability to read product labels and communicate with guests about job-related needs.
• Basic English reading/writing and communication skills preferred.
• Previous housekeeping or hospitality experience is a plus.

Responsibilities

• Handle a mix of check-out and stay-over cleaning on daily basis.
• Turn on lights and prepare room for cleaning.
• Replace linens, make beds, and tidy bathrooms.
• Clean surfaces, sweep, mop, and vacuum floors.
• Stock amenities and fresh towels; remove trash per procedures.
• Ensure room security and privacy; complete deep cleans as directed.
• Meet company standards and assist with other duties as needed.

Skills

Detail-oriented

Professional attitude

Guest interaction

Discretion and privacy

Follow instructions

Independent work

Teamwork

Time management

Safety and sanitation

Reading labels & basic English

Education

Sufficient literacy and basic English

Job description

Job Details

Job Location: Homewood Suites by Hilton - Panama City Beach, FL 32407, Position Type: Full Time,

Job Summary

The role of Room Attendant is responsible for cleaning and servicing guest rooms to provide an exceptional experience for guests. This position ensures that all rooms are inviting and clean to the highest standards. The Room Attendant is also expected to ensure all defects are reported promptly and appropriately.

Primary Responsibilities & Essential Functions

• Responsible for a combination of check-out and stay-over cleaning services daily
• Turn on lights and prepare the room for cleaning
• Remove and replace linens; prepare and make beds
• Clean and tidy bathrooms; clean and disinfect all surfaces
• Sweep, mop, and vacuum floors; dust furniture
• Stock amenities and fresh towels
• Remove trash and disposable clutter; collect and turn in any items left by guests according to company procedures
• Ensure the security and privacy of guest rooms
• Perform rotation cleaning duties as required
• Complete deep cleans when and as directed
• Ensure the room meets company standards
• Assist with any other reasonable requests
• Perform all other duties as assigned

Education and Experience

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs
• Ability to read, write, speak, and communicate in basic English preferred
• Previous housekeeping experience preferred but not required
• Previous hospitality experience preferred

Knowledge, Skills, Abilities

• Detail-oriented and through
• Able to perform work consistently to the highest standards
• Professional attitude is required
• Ability to interact with guests in a friendly way
• Ability to remain discreet and respect the privacy of guests
• Ability to follow instructions
• Ability to work independently
• Ability to identify and resolve issues related to position independently
• Ability to work as a team
• Excellent time management skills
• Follow proper safety measures when using hazardous chemicals
• Basic knowledge of proper cleaning and sanitation operations

Physical Demands

• Frequent standing, kneeling, walking, bending, stooping, pushing, and pulling
• Must be able to lift 20lbs

Working Conditions

• Indoor
• Exposure to hazardous chemicals (with PPE)
• Possible exposure to bodily waste
• Possible exposure to a somewhat noisy environment

The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all duties and responsibilities. The St. Joe Company/St. Joe Resort Operations reserves the right to amend and change responsibilities to meet business and organizational needs.