Hotel Restaurant Supervisor: Elevate Guest Experiences

Hilton; Tampa (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Hilton Tampa is seeking a Restaurant Supervisor to lead the daily restaurant operations, ensuring guest service standards and quality. You will be on the floor, guiding shifts and mentoring team members to deliver memorable experiences for every guest.

In this role, you will monitor service quality, address guest feedback, and implement improvements to elevate the dining experience. You will also support revenue growth and uphold health, safety, and alcohol regulations in a fast-paced hotel

Responsibilities

• Supervise daily restaurant operations: Oversee and participate in daily outlet operations, ensuring guest service standards, product quality, and compliance with policies.
• Deliver exceptional guest experiences: Monitor service quality, assess guest satisfaction, address issues, and improve the dining experience.
• Guide the team through each shift: Provide on-the-floor supervision, assist with scheduling, and mentor team members to foster a positive work environment.
• Contribute to revenue growth: Assist with marketing initiatives and up-selling to promote food and beverage sales and profitability.
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol regulations, ensuring guest and staff wellbeing.

Job description

Hilton Tampa is seeking a Restaurant Supervisor to lead the daily restaurant operations, ensuring guest service standards and quality. You will be on the floor, guiding shifts and mentoring team members to deliver memorable experiences for every guest.

In this role, you will monitor service quality, address guest feedback, and implement improvements to elevate the dining experience. You will also support revenue growth and uphold health, safety, and alcohol regulations in a fast-paced hotel