Hotel Restaurant Supervisor

Magnolia Houston; Houston (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Magnolia Houston Hotel is seeking a Restaurant Supervisor to lead the Food and Beverage Outlet team and ensure guest satisfaction and optimum performance.

The role involves supporting the manager with supervision, scheduling, inventory coordination, and staff administration while maintaining safe, efficient operations and adherence to resort policies.

Qualifications

• Flexibility with work days and hours in a demanding hospitality environment.
• Experience delivering service that goes beyond guests' expectations.
• Excellent phone skills and clear communication with guests and staff.
• People-oriented mindset focused on creating memorable guest experiences.
• Strong communication skills to interact with guests and associates.

Responsibilities

• Maintains commitment to customer service and guest satisfaction.
• Assists the manager with leading and supervising the outlet team.
• Ensures supplies are stocked and coordinates inventory control.
• Uses labor tools to schedule and control labor costs.
• Assists with new hire and termination paperwork.
• Participates in staff meetings and agenda.
• Reports repairs to Maintenance using proper procedures.
• Ensures proper bookkeeping and resort policies are followed.
• Responsible for daily reports and manager log entries; performs staff duties as needed.
• Maintains a safe and pleasant work environment.

Skills

Flexibility

Experience

Phone skills

People person

Communication

Job description

Overview

The Restaurant Supervisorat Magnolia Houston Hotel is responsible for providing leadership and guidance to the designated Food and Beverage Outlet team. S/he will work with the team to ensure guest satisfaction and optimum performance.

Responsibilities

• Maintains a commitment to customer service and guest satisfaction.
• Assists the manager with leading and supervising the outlet team.
• Ensures supplies are properly stocked; assists with ordering supplies as necessary. Assists with coordinating inventory control.
• Utilizes labor management tools to schedule and control labor costs.
• Assists manager with new hire and termination paperwork.
• Participates in staff meetings and agenda.
• Reports any needed repair immediately to Maintenance using correct procedures.
• Ensures proper bookkeeping and resort policies are followed.
• Responsible for daily reports and manager log book entries. Performs restaurant staff duties as necessary.
• Maintains a safe and pleasant work environment.

Qualifications

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
• Experience. Previous experience passionately providing service to others.
• Excellent phone skills needed.
• People Person. The best part of serving others is creating experiences for them that go beyond the expected.
• Great communicator. Providing amazing experiences requires the ability to communicate to any guest or associate. #Magnolia