Room Attendant- Magnolia Houston Hotel

Magnolia Hotels; Houston (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Magnolia Houston Hotel seeks a dedicated cleaning team member to maintain guest rooms, corridors, linen areas, and public spaces. You will contribute to a safe, sanitary, and welcoming environment for guests.

Flexibility in schedule and strong communication skills are essential to collaborate with teammates and resolve guest concerns while delivering exceptional service.

Qualifications

• Fluent English required for verbal and written communication.
• Ability to multi-task with strong attention to detail.
• Passion for serving guests and creating positive experiences.
• Flexibility with work days and hours; prior experience a plus.

Responsibilities

• Maintain safety, cleanliness, sanitation, and organization of guest rooms, corridors, linen areas, storage closets and public spaces.
• Collaborate with team to address guest needs and resolve concerns promptly.
• Go beyond basics to ensure spaces are welcoming and comfortable for guests.
• Communicate observations with staff and management to enhance guest experiences.

Skills

Fluent English

Attention to detail

Customer service

Team player

Job description

You are part of the Magnolia Houston Hotel team that is empowered to provide exceptional cleaning service in our guest rooms, corridors, and public areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming, and encourage comfort.

Responsibilities

• Enjoy working in a fast pace environment while having an impeccable eye for detail.
• Share your passion and knowledge to ensure completion of all cleaning responsibilities.
• Responsible for safety, cleanliness, sanitation, and organization of guest rooms, corridors, housekeeping linen and storage closets, and public areas. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
• Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met.

Qualifications

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun! Experience.
• Previous experience passionately providing service to others preferred.
• People Person. The best part of serving others is creating experiences for them that go beyond the expected.
• Great communicator. Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
• A qualified applicant is a \"people person\" who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail.

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