Lobby Attendant- Hotel

CoralTree Hospitality; Houston (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

Magnolia Houston Hotel is seeking a dedicated cleaner to maintain spotless public areas and guest corridors, ensuring a warm and welcoming environment for all guests.

This role operates in a fast-paced setting, requiring attention to detail and a passion for guest comfort, with strong communication skills in English and teamwork with hotel staff.

Qualifications

• Flexibility with work days and hours.
• Previous experience passionately providing service to others.
• People person with strong communication skills.
• Ability to communicate fluently in English, both verbally and in writing.
• Ability to multi-task while maintaining attention to detail.

Responsibilities

• Clean public areas, guest corridors, linen storage and related spaces with attention to detail.
• Maintain safety, cleanliness, sanitation and organization; take initiative in guest issue resolution.
• Collaborate with team to communicate needs and ensure guest satisfaction.
• Be knowledgeable about hotel services and local attractions to assist guests.

Skills

Flexibility with schedule

Experience in service

People-oriented

Fluent English communication

Multi-tasking with attention to detail

Job description

Overview

You are part of the Magnolia Houston Hotel team that is empowered to provide exceptional cleaning service in all public areas, guest corridors, and other assigned areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming, and encourage comfort.

Responsibilities

• Enjoy working in a fast pace environment while having an impeccable eye for detail.
• Share your passion and knowledge to ensure completion of all cleaning responsibilities.
• Responsible for safety, cleanliness, sanitation, and organization of corridors, housekeeping linen and storage closets, and public areas. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
• Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests’ needs are being met.
• Anticipate and respond to guest inquiries by being knowledgeable of all services/features and local attractions/activities .

Qualifications

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
• Experience. Previous experience passionately providing service to others preferred.
• People Person. The best part of serving others is creating experiences for them that go beyond the expected. Great communicator.
• Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
• A qualified applicant is a “people person” who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail.

#Magnolia