Restaurant Supervisor

Magnolia Hotels; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Magnolia Houston Hotel is seeking a Restaurant Supervisor to lead the Food and Beverage Outlet team and drive guest satisfaction. The role focuses on guiding staff, maintaining smooth daily operations, and ensuring quality service.

The supervisor will assist with hiring, scheduling, inventory, and keeping accurate records while upholding resort policies and safety standards.

Qualifications

• Flexibility with work days and hours.
• Experience in delivering service to guests.
• Excellent phone skills.
• Strong communication and people skills.

Responsibilities

• Maintains commitment to customer service and guest satisfaction.
• Assists the manager with leading and supervising the outlet team.
• Ensures supplies are stocked; assists with ordering and inventory control.
• Uses labor management tools to schedule and control labor costs.
• Assists with new hire and termination paperwork.
• Participates in staff meetings and agendas.
• Reports needed repairs to Maintenance following proper procedures.
• Maintains proper bookkeeping and resort policies and daily reports/logs.

Skills

Flexibility

Experience

Phone Skills

People Person

Great Communicator

Job description

The Restaurant Supervisorat Magnolia Houston Hotel is responsible for providing leadership and guidance to the designated Food and Beverage Outlet team. S/he will work with the team to ensure guest satisfaction and optimum performance.

Responsibilities

• Maintains a commitment to customer service and guest satisfaction.
• Assists the manager with leading and supervising the outlet team.
• Ensures supplies are properly stocked; assists with ordering supplies as necessary. Assists with coordinating inventory control.
• Utilizes labor management tools to schedule and control labor costs.
• Assists manager with new hire and termination paperwork.
• Participates in staff meetings and agenda.
• Reports any needed repair immediately to Maintenance using correct procedures.
• Ensures proper bookkeeping and resort policies are followed.
• Responsible for daily reports and manager log book entries. Performs restaurant staff duties as necessary.
• Maintains a safe and pleasant work environment.

Qualifications

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it’s also a lot of fun!
• Experience. Previous experience passionately providing service to others.
• Excellent phone skills needed.
• People Person. The best part of serving others is creating experiences for them that go beyond the expected.
• Great communicator. Providing amazing experiences requires the ability to communicate to any guest or associate. #Magnolia