Hotel Restaurant Server — Elevate Guest Experience

Driftwood Hospitality Management; Springfield (IL); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Job summary

Driftwood Hospitality Management seeks a restaurant server to deliver food and beverages with courtesy, accuracy, and timeliness. The role emphasizes friendly, proactive service and maintaining high guest satisfaction across shifts in a 24/7 hotel environment.

Responsibilities include order taking, POS input, delivering orders, and adhering to safety, health, and liquor regulations while supporting other restaurant staff and upselling desserts and specialty coffees.

Qualifications

• Knowledge of State, Federal and Corporate liquor regulations regarding service to minors and intoxicated guests.
• Hold a current Food Handler Card or in the process of certification.
• Hold a valid TABC license.
• Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.

Responsibilities

• Greet guests and explain specials and promotions.
• Record guest orders and confirm accuracy.
• Input orders into POS system and communicate with kitchen.
• Deliver orders with accuracy and promptness, ensuring guest satisfaction.
• Follow liquor regulations and check guest age when serving alcohol.
• Replenish beverages and assist with dessert items or specialty coffees.
• Perform side work and maintain cleanliness and safety in the dining area.
• Assist other restaurant personnel as needed.

Skills

Liquor regulations knowledge

Food Handler Card

TABC license

Food & beverage knowledge

Guest relations

English language basics

Menu item knowledge

Beverage equipment operation

Job description

Driftwood Hospitality Management seeks a restaurant server to deliver food and beverages with courtesy, accuracy, and timeliness. The role emphasizes friendly, proactive service and maintaining high guest satisfaction across shifts in a 24/7 hotel environment.

Responsibilities include order taking, POS input, delivering orders, and adhering to safety, health, and liquor regulations while supporting other restaurant staff and upselling desserts and specialty coffees.