Hotel Restaurant Server: Elevate Guest Experience

Trattoriailmulinonashville; Nashville, Northern (TN, KY); Hybrid; USD 17,000 - 30,000; Full time

Job summary

Hilton Nashville Downtown in Nashville, TN is hiring a Full-Time server to take guest orders, serve meals and beverages, and ensure guest satisfaction with courteous, timely service.

The role requires knowledge of alcoholic beverages, upselling skills, and excellent communication. You will maintain station cleanliness, assist in opening/closing duties, resolve guest concerns, and uphold all service standards across dining areas.

Qualifications

• High school diploma or GED or equivalent education.
• Ability to read and interpret safety and operating instructions.
• Effective verbal communication with guests and colleagues.
• Knowledge of service of alcoholic beverages.
• Understand guest needs and ability to upsell.
• Ability to handle cash/credit transactions.

Responsibilities

• Take and serve food and beverages according to standards.
• Input orders into system and coordinate with kitchen.
• Provide attentive guest service and resolve complaints.
• Maintain station and dining area clean and stocked.
• Assist with opening/closing duties and side work.

Skills

Customer service

Food & beverage knowledge

Alcohol service

Cash handling

Upselling

Communication

Safety compliance

Education

High school diploma or GED

Job description

Hilton Nashville Downtown in Nashville, TN is hiring a Full-Time server to take guest orders, serve meals and beverages, and ensure guest satisfaction with courteous, timely service.

The role requires knowledge of alcoholic beverages, upselling skills, and excellent communication. You will maintain station cleanliness, assist in opening/closing duties, resolve guest concerns, and uphold all service standards across dining areas.