Hotel Restaurant Guest Experience Host

Sonesta Hotels; Cambridge (MA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company/匹配

Paid Vacation & Sick Time

Paid Parental Leave

Employee Discounts

Job summary

Sonesta Hotels is seeking a friendly restaurant host/hostess in Cambridge, MA. You will greet arriving guests, assist with seating, and manage reservations to ensure smooth dining operations. The role involves maintaining cleanliness, updating the logbook, and coordinating with the team to meet service standards.

This position offers competitive pay and benefits in a dynamic hotel environment, with opportunities for growth and employee discounts across Sonesta properties.

Qualifications

• Friendly, guest-focused approach with ability to multitask.
• Strong communication and problem-solving skills.
• Availability to work a flexible schedule, including evenings and weekends.

Responsibilities

• Greet guests warmly and escort them to tables, ensuring service standards.
• Answer restaurant calls courteously and manage reservations as required.
• Maintain reservation book and support seating arrangements.
• Preserve positive guest relations at all times.
• Ensure the dining area and stations are clean and well stocked.
• Document pertinent information in the restaurant logbook daily.
• Perform other duties as assigned by Supervisors.

Skills

Customer service

Communication

Hospitality

Guest relations

Teamwork

Tools

Reservation system

Job description

Sonesta Hotels is seeking a friendly restaurant host/hostess in Cambridge, MA. You will greet arriving guests, assist with seating, and manage reservations to ensure smooth dining operations. The role involves maintaining cleanliness, updating the logbook, and coordinating with the team to meet service standards.

This position offers competitive pay and benefits in a dynamic hotel environment, with opportunities for growth and employee discounts across Sonesta properties.