Hotel Public Spaces Attendant

Sonesta Hotels International Corporation in; Rosemont (IL); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Health Savings Account with Company M­

401(k) Retirement Plan with Company M­

Paid Vacation and Sick Days

Sonesta Hotel Discounts

Educational Assistance

Paid Parental Leave

Company Paid Life Insurance

Company Paid Short Term and Long Term 

Various Employee Perks and Discounts

Hospital Indemnity

Critical Illness Insurance

Accident Insurance

Job summary

Sonesta Hotels International Corporation is seeking a House Attendant to keep public spaces immaculate and guest-ready across our Rosemont property. You’ll support housekeeping by delivering linens, amenities, and supplies, while aiding Room Attendants and leadership with daily operations and deep cleaning projects.

The role suits someone who stays active, values high standards, and thrives in a fast-paced hotel environment. A team-focused attitude and flexibility with shifts are essential.

Qualifications

• Previous housekeeping, hospitality, hotel, janitorial, facilities, cleaning, or operational experience preferred.
• Ability to work efficiently in a fast-paced hospitality environment.
• Strong attention to detail with a focus on cleanliness, organization, and operational readiness.
• Positive attitude with a strong work ethic and willingness to support the team wherever needed.
• Strong teamwork, communication, and time management skills.
• Knowledge of cleaning procedures, sanitation standards, chemical handling, and hotel safety practices preferred.
• Ability to respond professionally to guest requests and support operational teamwork across departments.
• Flexible availability including mornings, evenings, weekends, holidays, and operational support as needed.
• A passion for hospitality, teamwork, cleanliness, and creating exceptional guest experiences behind the scenes.

Responsibilities

• Maintain cleanliness and presentation standards across hotel public spaces including lobbies, hallways, elevators, restrooms, fitness centers, meeting spaces, and guest-facing areas.
• Support housekeeping operations by delivering linens, towels, amenities, supplies, rollaway beds, cribs, and operational items throughout the property.
• Assist Room Attendants and housekeeping leadership with operational support, deep cleaning projects, room readiness, and housekeeping requests.
• Remove trash, soiled linens, and debris from guest floors, housekeeping areas, and operational spaces throughout shifts.
• Maintain housekeeping closets, storage rooms, linen areas, and housekeeping carts in clean and organized condition.
• Respond promptly and professionally to guest requests, housekeeping calls, and operational needs throughout the hotel.
• Report maintenance concerns, safety hazards, lost and found items, and operational issues promptly to leadership teams.
• Follow sanitation procedures, chemical handling guidelines, hotel safety policies, and operational standards at all times.
• Support VIP arrivals, group business, event setup assistance, and special operational projects as needed.
• Partner closely with Housekeeping, Front Office, Engineering, Laundry, and Operations teams to support smooth hotel operations and guest satisfaction.
• Help create clean, welcoming, and comfortable spaces aligned with Sonesta's People People philosophy.
• Any other duties as assigned.

Skills

Housekeeping experience

Hospitality experience

Teamwork

Communication

Time management

Attention to detail

Safety and sanitation knowledge

Job description

Sonesta Hotels International Corporation is seeking a House Attendant to keep public spaces immaculate and guest-ready across our Rosemont property. You’ll support housekeeping by delivering linens, amenities, and supplies, while aiding Room Attendants and leadership with daily operations and deep cleaning projects.

The role suits someone who stays active, values high standards, and thrives in a fast-paced hotel environment. A team-focused attitude and flexibility with shifts are essential.