Hotel Public Areas Attendant (Housekeeping)

Sonesta Hotels International Corporation; Denver (CO); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

401(k) Retirement Plan

Job summary

Sonesta Downtown Denver is seeking a Housekeeping House Attendant to support our housekeeping team and ensure guest rooms and public areas meet Sonesta’s high standards. The role emphasizes active, guest-focused service in a fast-paced hotel environment.

The ideal candidate is reliable, detail-oriented and thrives in hospitality operations, providing courteous service and maintaining organized storerooms and supply areas. Flexible hours and shifts are required.

Qualifications

• Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
• Excellent organizational skills and attention to detail.
• Prioritization and time management skills.
• Able to work quickly without compromising quality.
• Ability to work with little supervision and maintain a high level of performance.
• Ensure overall guest satisfaction.

Responsibilities

• Clean and maintain assigned areas according to established Sonesta standards and procedures including; dusting, vacuuming, disinfecting, sanitizing, removing trash, sweeping, mopping and polishing.
• Deliver clean linen and collect dirty linen from assigned areas.
• Prepare and deliver roll-a-way beds.
• Receive and store housekeeping supply inventory.
• Maintain cleanliness and organization of linen rooms and storage closets.
• Respond to and fulfill guest requests.
• Provide support and assistance to Room Attendants.
• Notify supervisor on any damages, defects, needed maintenance repairs and disturbances.
• Deal with reasonable complaints/requests with professionalism and patience.
• Handle all lost and found items according to established procedures.
• Display professional appearance and demeanor at all times.
• Adhere to all housekeeping procedures and company policies.
• Attend departmental pre-shift and mandatory meetings.
• Perform other duties as requested by management.

Skills

Attentive and courteous

Organization

Time management

Little supervision

Education

Hotel housekeeping experience

Job description

Sonesta Downtown Denver is seeking a Housekeeping House Attendant to support our housekeeping team and ensure guest rooms and public areas meet Sonesta’s high standards. The role emphasizes active, guest-focused service in a fast-paced hotel environment.

The ideal candidate is reliable, detail-oriented and thrives in hospitality operations, providing courteous service and maintaining organized storerooms and supply areas. Flexible hours and shifts are required.