Hotel Public Area Attendant – Guest Experience

Pacific Hospitality Group; Phoenix (AZ); On-site; USD 19,000 - 25,000; Full time

Job summary

Pacific Hospitality Group in Phoenix is seeking a Hospitality Attendant to maintain cleanliness in public areas of our hotel, including lobbies and restrooms, and to ensure guest satisfaction through attentive service.

You will restock supplies, help set up and break down events, report safety hazards, and follow all safety and sanitation protocols. Weekend and holiday availability may be required.

Qualifications

• Experience in hospitality or guest-facing roles.
• Demonstrated customer service skills and positive attitude.
• Strong attention to detail in cleaning and presentation.
• Ability to adapt to a dynamic hotel environment.

Responsibilities

• Maintain cleanliness and tidiness in all public areas of the hotel, including lobbies, restrooms, and all public areas.
• Restock supplies and amenities in public areas as needed to ensure guest satisfaction.
• Assist with the setup and breakdown of events and activities held in public areas and cleaning meeting spaces.
• Promptly report any maintenance issues or safety hazards to the appropriate personnel.
• Deliver outstanding customer service to guests and colleagues by being courteous, helpful, and attentive.
• Adhere to all safety and sanitation protocols to uphold the resort’s standards.
• Fulfill other duties as assigned by management to support the smooth operation of the hotel.

Skills

Hospitality experience

Customer service

Attention to detail

Flexibility

Job description

Pacific Hospitality Group in Phoenix is seeking a Hospitality Attendant to maintain cleanliness in public areas of our hotel, including lobbies and restrooms, and to ensure guest satisfaction through attentive service.

You will restock supplies, help set up and break down events, report safety hazards, and follow all safety and sanitation protocols. Weekend and holiday availability may be required.