Hotel PM Housekeeping Supervisor and Office Coordinator

Park Hyatt Los Cabos at Cabo del Sol; San Antonio (TX); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health benefits after 30 days

401K options and match

Stock option plan

Hotel accommodations worldwide (hyatt)

Paid time off (vacation, sick, holiday

Complimentary meals for staff

Job summary

Grand Hyatt San Antonio is seeking a PM Housekeeping Supervisor and Office Coordinator to oversee housekeeping operations and support office duties. The role involves supervising staff, inspecting rooms, addressing guest concerns, and coordinating administrative tasks in a fast-paced hotel environment.

The position offers full-time hours, on-site work, and benefits. Candidates should demonstrate strong communication, multitasking, and a customer-focused approach to enhance guest experiences.

Qualifications

• Minimum of 1 year of housekeeping supervisory experience or equivalent.
• Refined verbal and written communication skills.
• Ability to interact with people from diverse backgrounds.

Responsibilities

• Inspect guest rooms and ensure cleanliness standards.
• Counsel and interview housekeeping staff; address concerns.
• Resolve guest complaints and maintain service quality.
• Perform general office duties to support the department.

Skills

Supervisory experience

Customer service

Multitasking

Professional communication

Tools

Excel

Outlook

Opera

Hotsos

Job description

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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It's important to constantly challenge your knowledge and step out of your comfort zone."

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Hotel PM Housekeeping Supervisor and Office Coordinator

Grand Hyatt Grand Hyatt San Antonio US - TX - San Antonio

Housekeeping/Laundry

Hourly/Entry Level Employee

Full-time

21.00 Hourly US Dollar (USD) pay basis

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The PM Housekeeping Supervisor and Office Coordinator is responsible for Supervisory duties in the Housekeeping department. This includes inspecting guest rooms, counseling and interviewing employees, resolving guest complaints, general office duties, etc.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready forthis challenge, then we are ready for you.

• A true desire to satisfy the needs of others in a fast-paced environment.
• Minimum of 1 year of housekeeping supervisory experience or equivalent required.
• Refined verbal and written communication skills.
• Demonstrated ability to effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds.
• Service oriented style with professional presentations skills
• Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line, multitasking skills
• Be willing to work flexible hours and days including holidays, weekends and evenings
• Able to walk and stand throughout duration of shift
• Must have excellent organizational, interpersonal and administrative skill
• Require computers skills such as Excel and Outlook - Opera and Hotsos are recommended.
• Must be able to work a flexible schedule including weekends and holidays
• On-site hotel covered parking at a discounted daily rate or free VIA bus pass
• Full health benefits offered after 30 days of employment
• 401K options and match
• Employee stock option plan
• Discounted and complimentary Hyatt hotel accommodations anywhere in the world
• Paid time off including vacation, sick, and holiday pay
• Complimentary meals served in the employee cafeteria

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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