Housekeeping Supervisor

Hyatt Hotels Corporation; Austin (TX); Hybrid; MXN 167,000 - 257,000; Full time

Job summary

Hyatt Hotels Corporation is seeking a Housekeeping Supervisor to oversee daily housekeeping operations at our properties. You will supervise team members, inspect guest rooms and public areas, and ensure compliance with Hyatt brand standards.

Minimum 1 year of hotel experience is required, with excellent communication and basic computer skills; prior supervisory experience is preferred. The role is on-site and includes physical duties such as lifting and standing for extended periods while

Qualifications

• Minimum of 1 year hotel experience and excellent communication skills, as well as basic computer skills. Prior supervisory experience preferred.

Responsibilities

• Clean and service guest rooms, public areas, and back‑of‑house spaces according to Hyatt brand standards.
• Replace linens, restock amenities, and ensure rooms are fully prepared for guest arrival.
• Respond promptly and professionally to guest requests.
• Report maintenance issues, safety concerns, or room discrepancies.
• Follow all safety, sanitation, and hygiene procedures.
• Work collaboratively with supervisors and team members to support smooth daily operations.
• Maintain a positive, guest‑focused attitude at all times.

Job description

Close Inclusive Collection Job Postings Notification

"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally."

The Housekeeping Supervisor is responsible for Supervisory duties in the Housekeeping department. This includes inspecting guest rooms, counseling and interviewing employees, resolving guest complaints, general office duties, etc. Minimum of 1-year hotel experience and excellent communication skills, as well as basic computer skills. Prior supervisory experience preferred.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Key Responsibilities

• Clean and service guest rooms, public areas, and back‑of‑house spaces according to Hyatt brand standards.
• Replace linens, restock amenities, and ensure rooms are fully prepared for guest arrival.
• Respond promptly and professionally to guest requests.
• Report maintenance issues, safety concerns, or room discrepancies.
• Follow all safety, sanitation, and hygiene procedures.
• Work collaboratively with supervisors and team members to support smooth daily operations.
• Maintain a positive, guest‑focused attitude at all times.

Qualifications

• Previous housekeeping or hospitality experience preferred but not required.
• Ability to work in a fast‑paced environment with strong attention to detail.
• Reliable, punctual, and committed to delivering excellent service.
• Ability to lift, push, and pull moderate weight and stand for extended periods.

Miraval Austin Resort and Spa | Austin , TX , US

Miraval Austin Resort and Spa | Austin , TX , US

The Standard, Mexico City | Mexico City , DIF , MX

Our family is always growing. Want to be in the know?