Housekeeping Office Coordinator

Hyatt Hotels Corporation; New Orleans, Northern (LA, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career growth

Benefits after 30 days

Referral bonuses

Free room nights

Paid time off

Healthcare FSA

Stock purchase plan

Employee discounts

Job summary

Hyatt Regency New Orleans is seeking a Housekeeping Coordinator to link Housekeeping, Front Office, and Engineering, ensuring guest rooms are prepared efficiently and operations run smoothly.

You will support guest experience through clear communication, accurate room-status management, and coordinating room-related requests. Prior administrative assistant or hotel housekeeping experience is preferred, with proficiency in Word/Excel and familiarity with OPERA or HotSOS systems.

Qualifications

• Prior administrative assistant experience preferred.
• Housekeeping experience preferred in a hotel or similar setting.
• Able to type at least 30 words per minute with accuracy.
• Proficient in Microsoft Word and Excel with reporting and data tracking ability.
• Experience with staff scheduling or coordination is a plus.

Responsibilities

• Coordinate between Housekeeping, Front Office, and Engineering to ensure smooth operations.
• Support guest room readiness and manage room status updates.
• Handle room-related requests and service needs with clear communication.

Skills

Typing 30 wpm

Microsoft Word

Microsoft Excel

Report generation

Tools

OPERA

HotSOS

Job description

Close Inclusive Collection Job Postings Notification

\"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"

Hyatt Regency New Orleans is a premier destination hotel featuring 1,193 guest rooms, expansive meeting and event space, and a dynamic mix of convention, business, and leisure travelers. Adjacent to Caesars Superdome and serving as a hub for major citywide events, the hotel offers an environment where teamwork, attention to detail, and exceptional service drive the guest experience.

The Housekeeping Coordinator serves as a vital link between Housekeeping, Front Office, and Engineering, helping to ensure guest rooms are prepared efficiently and departmental operations run smoothly. This role supports the overall guest experience through effective communication, accurate room status management, and coordination of room-related requests and service needs.

Why You'll Love Working Here

At Hyatt Regency New Orleans, you'll join a supportive team that takes pride in delivering exceptional guest experiences. This role offers the opportunity to gain valuable hotel operations experience, build cross-functional relationships, and grow your career within one of New Orleans' premier hospitality destinations and the Hyatt family.

We care for people so they can be their best

• Career Growth and Advancement – Hyatt believes strongly in promoting from within. We offer training, skills development & career mobility, providing opportunities for advancement at every level
• Affordable Benefits after 30 days- full-time colleagues are eligible for medical, dental, vision, life, LTD, STD
• Referral Bonuses up to $500.00 -for bringing new members to our team
• Free and Discounted Room NightsatHyatt Hotels around the world
• Paid Time Off–Holiday pay, new child leave and personal days
• Healthcare FSA- saves you money for medical expenses
• Financial Perks - 401(k)w/company match &discounted employee stockpurchase plan
• Employee Assistance Program– 24/7 emotional support, legal guidance, personal & financial resources
• Discounts at various retailers – at Headspace, Apple, AT&T, Verizon and More

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status

Qualifications

• Prior administrative assistant experience preferred, ideally in a fast-paced or customer-focused environment.
• Previous housekeeping experience required, preferably within a hotel or similar hospitality setting.
• Ability to type at least 30 words per minute with accuracy.
• Demonstrated proficiency in Microsoft Word and Excel, with the ability to manage reports and basic data tracking.
• Prior experience with staff scheduling or coordination is a plus.
• Comfortable working with systems such as OPERA, HotSOS, or similar platforms, or able to quickly learn new technology.
• Demonstrated ability to manage competing priorities while maintaining exceptional organization and attention to detail in a fast-paced, high-volume hospitality environment.

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