Hotel PBX Operator – Warm, Fast-Paced Guest Service

Hyatt Hotels Corporation; Vail (CO); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Free meals for every shift

Free on-site parking

Sick pay (1 hour per 30 hours)

Discounted & complimentary hotel roomN

Retirement Savings Plan

Basic Life Insurance

PTO up to 17 days in first year

Opportunities to work around the world

Ski Pass Bonus

Job summary

Grand Hyatt Vail is seeking a PBX Telephone Operator to answer incoming calls, assist guests, and provide information about hotel services and local attractions. The role requires a courteous phone demeanor and the ability to manage a high volume of inquiries with professionalism.

The position offers an hourly pay rate starting at $17.50 per hour, with pay commensurate with experience. A friendly, service-driven attitude is essential to fitting into Hyatt's guest-focused culture in Colorado's

Qualifications

• Excellent verbal communication and phone etiquette.
• Ability to type accurately and fast.
• Customer-focused with a friendly, professional demeanor.
• Ability to work a flexible schedule, including holidays and weekends.

Responsibilities

• Answer incoming calls to the resort and assist guests.
• Maintain a high level of professionalism with a courteous phone manner.
• Provide information about hotel services, policies, and local area.
• Handle a high volume of calls efficiently.

Skills

Typing skills

Phone etiquette

Customer service

Job description

Grand Hyatt Vail is seeking a PBX Telephone Operator to answer incoming calls, assist guests, and provide information about hotel services and local attractions. The role requires a courteous phone demeanor and the ability to manage a high volume of inquiries with professionalism.

The position offers an hourly pay rate starting at $17.50 per hour, with pay commensurate with experience. A friendly, service-driven attitude is essential to fitting into Hyatt's guest-focused culture in Colorado's