Front Office Supervisor — Lead Guest Services

Hyatt Hotels Corporation; Vail (CO); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Free meals

Free parking

Sick pay

Discounted hotel stays

Flexible spending account

Retirement savings plan

Life insurance

PTO 17 days

Global opportunities

Season ski pass bonus

Job summary

Hyatt Grand Hyatt Vail seeks a Front Office Supervisor to ensure smooth guest registration and pass along promotions with warmth. The role leads front desk agents, coordinates guest services, and maintains a high standard of service for every guest interaction.

The position offers $22.00-$25.00 per hour, along with benefits like free meals, on-site parking and growth opportunities within Hyatt. Strong communication, stamina for standing, and front office experience are valued.

Qualifications

• Desire to satisfy guests in a fast-paced setting.
• Clear and courteous verbal communication.
• Excellent written communication.
• Experience and understanding of Front Office operations.

Responsibilities

• Lead front desk agents and oversee guest registration processes.
• Coordinate payments, inquiries and guest services to ensure a smooth guest experience.

Skills

Customer service

Verbal communication

Written communication

Front Office operations

Job description

Hyatt Grand Hyatt Vail seeks a Front Office Supervisor to ensure smooth guest registration and pass along promotions with warmth. The role leads front desk agents, coordinates guest services, and maintains a high standard of service for every guest interaction.

The position offers $22.00-$25.00 per hour, along with benefits like free meals, on-site parking and growth opportunities within Hyatt. Strong communication, stamina for standing, and front office experience are valued.