Guest Experience Agent – Front Desk (Ski Resort)

Hyatt Hotels Corporation; Vail (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free meals

Free parking

Sick pay

Hotel room nights discount

Flexible Spending Account

Retirement Savings Plan

Life Insurance

PTO accrual

End of season ski pass bonus

Job summary

Grand Hyatt Vail in Colorado is seeking Front Office Associates to support guest registration, communicate hotel services, and promote our seasonal offerings. You’ll be the face of Hyatt, delivering personal service at a fast-paced, ski-in/ski-out resort.

The role offers pay starting at $20.00/hour with upsell commissions, on-site parking, meals for colleagues, and benefits. Join our team to help create memorable guest experiences at Vail.

Qualifications

• A true desire to satisfy the needs of others in a fast paced environment.
• Refined verbal and written communication skills
• Ability to stand for long periods of time.

Responsibilities

• Register guests and communicate hotel services and promotions.
• Be the face of Hyatt and provide exceptional guest interaction.
• Process forms of payment and respond to guest inquiries.

Job description

Grand Hyatt Vail in Colorado is seeking Front Office Associates to support guest registration, communicate hotel services, and promote our seasonal offerings. You’ll be the face of Hyatt, delivering personal service at a fast-paced, ski-in/ski-out resort.

The role offers pay starting at $20.00/hour with upsell commissions, on-site parking, meals for colleagues, and benefits. Join our team to help create memorable guest experiences at Vail.