Hotel Parking Lot Auditor — Guest-Focused and Accurate

Parking Management Company; Cockeysville (MD); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Paid time off

Paid training

Leadership-development opportunities

Tuition assistance through BellevueU

Job summary

Parking Management Company is seeking a Hotel Self-Parking Lot Auditor for North Hunt Valley, MD. The role entails monitoring parking activity, processing payments, and maintaining accurate records while assisting guests in a fast-paced hotel environment.

Ideal candidates are dependable, detail-oriented, and customer-focused, with good communication skills and the ability to work independently across day, evening, overnight, weekend, and holiday shifts.

Qualifications

• High school diploma or equivalent preferred.
• Experience in parking, cashiering, auditing, hospitality, security, or customer-service preferred but not required.
• Strong attention to detail and basic mathematical skills.
• Ability to process payments and maintain accurate records.
• Ability to communicate clearly and professionally.
• Availability to work days, evenings, overnight shifts, weekends, and holidays as required.

Responsibilities

• Monitor vehicles entering, exiting, and parking within the facility.
• Issue tickets and accurately process parking payments, validations, and receipts.
• Reconcile transactions and complete required shift, audit, and revenue reports.
• Maintain accurate parking records and promptly report discrepancies or unusual activity.
• Inspect the facility for parking violations, safety hazards, suspicious activity, and damaged equipment.
• Follow established parking-enforcement, cash-handling, safety, emergency, and incident-reporting procedures.
• Assist guests with payments, parking equipment, directions, and general questions.
• Respond professionally to guest concerns and escalated unresolved issues to management.
• Help maintain safe vehicle and pedestrian traffic flow.
• Keep the parking booth, work area, and surrounding facility clean and organized.
• Communicate clearly with guests, hotel personnel, supervisors, and team members.
• Maintain dependable attendance, professional appearance, and compliance with company and property policies.
• Complete required training and perform other job-related duties as assigned.

Skills

Attention to detail

Basic math skills

Cash handling

Communication

Dependable attendance

Independent work

Education

High school diploma or equivalent

Tools

Payment systems

Computers

Parking equipment

Job description

Parking Management Company is seeking a Hotel Self-Parking Lot Auditor for North Hunt Valley, MD. The role entails monitoring parking activity, processing payments, and maintaining accurate records while assisting guests in a fast-paced hotel environment.

Ideal candidates are dependable, detail-oriented, and customer-focused, with good communication skills and the ability to work independently across day, evening, overnight, weekend, and holiday shifts.