Hotel Overnight Auditor

Workstream; Avon (IN); On-site; USD 27,000 - 38,000; Full time

Job summary

Workstream is seeking a Night Auditor in Avon, Indiana, for a graveyard shift from 11 PM to 7 AM. The role requires availability on weekends and involves greeting guests, performing the night audit, and sending daily financial reports to the property and corporate teams.

The ideal candidate will have a high school diploma or equivalent, strong communication, problem-solving skills, and the ability to work independently to ensure smooth overnight operations.

Qualifications

• High school diploma or equivalent preferred.
• Ability to walk and bend frequently throughout shift.
• Detail oriented.
• Professional attitude.
• Reliable transportation.
• Ability to work independently.

Responsibilities

• Run the night audit and reset the system for the next day.
• Send daily financial reports to property and corporate teams.
• Greet guests in person and over the phone.
• Coordinate guest check-in/check-out and reservations.
• Answer guest questions and resolve problems.
• Monitor daily reservations and prepare rooms for check-in.
• Handle cash and credit transactions.
• Assist guests with requests and complaints.
• Maintain cleanliness and perform light cleaning as needed.
• Other duties as assigned by the general manager.

Skills

Walk and bend frequently

Detail oriented

Professional attitude

Reliable transportation

Independent work

Customer service

Education

High school diploma or equivalent

Job description

We are looking for a Night Auditor to join our team! Our ideal candidates have a flair for communication

and the ability to problem solve. This is an over-night position, hours are 11 PM to 7 AM!

MUST BE AVAILABLE TO WORK WEEKENDS!

IF YOU ARE NOT AVAILABLE TO WORK SATURDAY AND SUNDAY, PLEASE DO NOT APPLY!

Responsibilities include:

• Running the night audit and resetting the operating system for next days business
• Sending out daily financial reports to above property and corporate team
• Greeting guests both in person and over the phone
• Coordinating guest check-in/check-out and assisting guests with making reservations
• Answering guest questions and assisting guests with any problems they may experience
• Monitoring daily reservations and ensuring assigned rooms are prepared prior to check-in
• Handling financial transactions (both cash and credit)
• Promptly assisting with guest requests
• Actively listening to and resolving guest complaints
• Ensuring cleanliness of the property and performing light cleaning duties if needed
• Other duties as assigned by general manager

Requirements:

• High school diploma or equivalent preferred
• Ability to walk and bend frequently throughout shift
• Detail oriented
• Professional attitude
• Reliable transportation
• Ability to work independently

Beginning with the first hotel in 1985, Indiana Hospitality Group has grown to become a substantial participant in the industry. Designing, building, owning, and operating a portfolio of hotels consisting of Marriott, Hilton, Intercontinental Hotels Group and Choice Hotels. At each property our goal is to exceed the guest expectations and
provide a unique guest experience. Clean-Fixed-Friendly Hotels!