Courtyard Chicago Schaumburg - Food & Beverage Supervisor

Aimbridge Hospitality; Schaumburg (IL); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, and Vision Coverage

Paid Time Off

401k Retirement Plan

Job summary

A premier hotel management company seeks a Food & Beverage Supervisor for its Schaumburg location. This role involves assisting the Food and Beverage Manager in delivering high-quality service, controlling costs, and leading staff while ensuring compliance with operational standards. Ideal candidates have a strong hospitality background, excellent communication skills, and a commitment to customer satisfaction. A competitive benefits package, including daily pay and health coverage, is offered after the initial waiting period.

Qualifications

• At least 1 year of progressive experience in a hotel or related field.
• High School diploma or equivalent required.
• Previous supervisory responsibility preferred.

Responsibilities

• Assist Food and Beverage Manager in ensuring quality service.
• Maintain adherence to budgeting.
• Monitor cash overages and shortages.

Skills

Progressive experience in hospitality

Strong communication skills

Ability to work under pressure

Problem-solving skills

Financial acumen

Education

High School diploma or equivalent

College course work in related field

Job description

Courtyard Chicago Schaumburg - Food & Beverage Supervisor Address 1311 American Lane, Schaumburg, IL, 60173 Compensation $22.00/hour

Job Description

The Food & Beverage Supervisor is responsible for assisting the Food and Beverage Manager in ensuring first quality Food and Beverage service, while maintaining adherence to budgeted payroll and overhead costs. He/she is also responsible for continually working toward improving Food and Beverage sales revenues beyond budget.

QUALIFICATIONS:

• At least 1 year of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
• College course work in related field helpful.
• Previous supervisory responsibility preferred.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.

RESPONSIBILITIES:

• Approach all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
• Maintain regular attendance in compliance with Aimbridge Hospitality standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
• Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
• Be familiar with the organization of Aimbridge Hospitality Hotels and know the function of each department.
• Assist Food and Beverage Manager in maintaining food and beverage costs.
• Maintain close communication links with all employees, seeking input regarding food and beverage issues and acting as a motivating influence.
• Monitor and follow up on all servers' cash overages and shortages.
• Maintain service standards throughout the department by using such quality control instruments as Standard of the Week and coaching sessions.
• Immediately follow up on accidents, problems or guest complaints in the Food and Beverage Department.
• Be familiar with and able to react to emergency situations by knowing locations of fire and extinguishers and exits.
• Maintain proper consistent disciplinary actions for all Food and Beverage employees.
• Be familiar with P.O.S. system used in the hotel.
• Ensure employees are at all times, attentive, friendly, helpful and courteous to guests, employees and other managers.
• Assist the Food and Beverage Manager in wage progress and productivity reports for Food and Beverage Department.
• Assist in preparation of staff schedules according to business forecast, maintaining adherence to wage control, productivity standards and guest service scores.
• Assist in monthly food and beverage inventories and reconciliations.
• Ensure all side work duties are completed by servers.
• Assist Food and Beverage Manager in developing promotional ideas.
• Assist Food and Beverage Manager in planning and organizing monthly department meetings.
• Initiate and promote sales efforts for all service personnel.
• Assist the Food and Beverage Manager in preparing for and conducting employee performance appraisals.
• Assist the Food and Beverage Manager and Food Production Manager in maintaining and improving the quality and presentation of all food products.
• Attend weekly Food and Beverage meeting, daily pre-meal meetings, and other meetings as required by management.
• Perform any other duties as requested by management.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Located in the heart of Schaumburg, steps from top corporate businesses, over 200 restaurants, and Woodfield Mall, Courtyard by Marriott Chicago Schaumburg/Woodfield Mall, is 15 miles from O'Hare International Airport and a short Metra train to downtown Chicago. Every room is equipped with free Wi‑Fi and a convenient mini‑fridge. Guests can sit back and relax on a comfy pullout sofa in front of a flat‑screen TV with premium cable. Unmatched by other Schaumburg hotels, we offer an onsite Bistro serving healthy breakfast items, Starbucks coffee and a delicious dinner menu with full bar. With an interactive GoBoard®, free property‑wide Wi‑Fi and free shuttle service within a 5‑mile radius, business travelers from Paylocity, Experian, Canon, and ITW can get work done anywhere.