Hotel Operations Manager

Blast Off Bay; Goddard (KS); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Discounted Waterpark Pricing

Discounted Gym Membership

Employee discounts

Flexible schedule

Opportunity for advancement

Paid time off

Job summary

Blast Off Bay is looking for a Hotel Operations Manager in Goddard, KS. The successful candidate will oversee daily hotel operations, ensuring exceptional guest experiences while leading and training the team. Requirements include a Bachelor's degree in Hospitality Management, a minimum of 2 years in hotel management, and proficiency in hotel management software. Join a dynamic environment that values growth, creativity, and service excellence, with flexible schedules and advancement opportunities.

Qualifications

• Minimum of 2 years of experience in hotel management or operations.
• Ability to work flexible hours, including weekends and holidays.
• Strong attention to detail.

Responsibilities

• Manage day-to-day hotel operations to ensure smooth guest experiences.
• Supervise and train staff to deliver exceptional customer service.
• Implement marketing strategies to maximize occupancy and revenue.
• Ensure compliance with health and safety regulations.
• Address guest inquiries and resolve issues promptly.
• Collaborate with other departments to enhance hotel performance.
• Monitor and analyze performance metrics for improvement.

Skills

Leadership skills

Communication

Problem-solving

Hospitality passion

Education

Bachelor’s degree in Hospitality Management

Tools

Hotel management software

Microsoft Office Suite

Job description

Benefits:

• Discounted Waterpark Pricing
• Discounted Gym Membership
• Employee discounts
• Flexible schedule
• Opportunity for advancement
• Paid time off

About the Role:

Join Hampton Inn as our Hotel Operations Manager and lead a dynamic team in creating unforgettable guest experiences. In this role, you will oversee daily operations, ensuring top‑notch service while fostering a fun and innovative atmosphere.

Responsibilities:

• Work hand in hand with our GM to manage day‑to‑day hotel operations to ensure smooth guest experiences.
• Supervise and train staff to deliver exceptional customer service.
• Implement marketing strategies to maximize occupancy and revenue.
• Ensure compliance with health and safety regulations.
• Address guest inquiries and resolve issues promptly and effectively.
• Collaborate with other departments to enhance overall hotel performance.
• Monitor and analyze performance metrics to drive continuous improvement.

Requirements:

• Bachelor’s degree in Hospitality Management or related field preferred.
• Minimum of 2 years of experience in hotel management or operations.
• Strong leadership skills and ability to motivate a diverse team.
• Excellent communication and interpersonal skills.
• Proficient in hotel management software and Microsoft Office Suite.
• Ability to work flexible hours, including weekends and holidays.
• Strong problem‑solving skills and attention to detail.
• Passion for hospitality and commitment to guest satisfaction.

About Us:

Hampton Inn has been a beloved destination in Goddard, KS for over a decade, providing family-friendly fun and relaxation. Our guests appreciate our commitment to quality service, and our employees enjoy a supportive work environment that encourages growth and creativity. Growth opportunities available to quality candidates, raise evaluation after 90 days.